[Cliff]

Hi Laura.

If Google Translate was accurate, it sounds like you haven’t installed and activated the PRO add-on.

You can obtain the .zip file to install and activate it from https://theeventscalendar.com/my-account/downloads/

For help with additional setup steps, please check out the New User Primer.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

This reply is private.

[Cliff]

Hi, Stephan.

The Community Events form does have an Image Upload field, like you said. When uploaded, it gets added to the WordPress Media Library and gets set as their event’s Featured Image.

If you delete it from your WordPress Media Library, it’s entirely removed, including from the event as its Featured Image.

If you’d like to fully remove the Image Upload from your Community Events form, you could do a template override (see our Themer’s Guide) for this file: /wp-content/plugins/the-events-calendar-community-events/src/views/community/edit-event.php

Then remove or comment out this line: tribe_get_template_part( 'community/modules/image' );

Please let me know if you have any follow-up questions on this topic.

[Cliff]

This reply is private.

[Cliff]

Hi Maik.

I believe you’re requesting the same thing as one of our existing feature requests:

• https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/16852576-let-users-import-events-from-other-ecp-installs-vi
• https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5775884-allow-events-to-be-outputted-to-a-json-feed

Please do add your vote there or create a new one if one of those isn’t the exact request.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi Roger.

I’m uncertain exactly what part of your site you want to add this information, but yes, it should be possible via our Themer’s Guide or possibly a filter hook.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi Sally.

1)

The “Near” text is from Line 263 of /wp-content/plugins/events-calendar-pro/src/Tribe/Geo_Loc.php and can be changed via the code snippet at the bottom of https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/

2)

Go to wp-admin > Events > Settings > General tab > Map Settings section and change “Distance unit” from Miles to Kilometers

[Cliff]

Hi, Greg.

1)

The Events Calendar free/core plugin can display the Event Cost (there’s a single entry field).

If you use Event Tickets Plus to add tickets of varying cost, the Event Cost will automatically be determined from the minimum and maximum of all the tickets (e.g. “Free – $30).

There’s no integration with any membership/group type plugins, but you (or your developer) could use a filter to display something custom in that area. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

2)

If I understood your question correctly, you should create 2 recurring events (i.e. event series):

A) Mon – Fri, 9-17

B) Sat – Sun, 10-22

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Eric.

Could you please provide a link to see this on your site and also share your System Information? That will give me a lot of extra information to help diagnose the problem.

Thank you.

[Cliff]

Hi. I believe you might be experiencing a known bug where the Facebook event’s featured image doesn’t import when PRO is active.

Could you please confirm this is the issue you’re experiencing?

Assuming it is, I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Karen, this is odd.

I’m guessing something’s going on specific to your site. It very well could be caching-related.

Since you didn’t share your System Information, I can’t make any specific suggestions, but referencing https://theeventscalendar.com/knowledgebase/caching-basics/ may be helpful.

If you require further assistance, please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions:

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

I’m unsure how you added your custom CSS before, but you can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.

Please let me know how it goes for you.

[Cliff]

Hi. I’m unclear what your issue is, but I see you purchased PRO today. Its New User Primer should provide you the information how to get started.

The basics are that you need to install both the core plugin and also the PRO plugin.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi James.

There are others reporting this issue, but none of us here have been able to reproduce it.

Since quite a few people have reported it, I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi. Thanks for the detailed question.

You definitely have a customized template, which we can’t really help with, per our Scope of Support / Terms.

My best guess is that the te_venue_map_title class from Line 156 of http://electfrancesbilak.com/wp-content/themes/spiritual/tribe-events/tribe-events.css is at play, but it could be something else entirely (for example, the PHP in your template).

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Author]

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