Forum Replies Created
-
Posts
-
Hi.
1)
Sorry you’re experiencing this. It’s not currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.
If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.
That will give me a lot of extra information to help troubleshoot this.
Let us know what you find out.
Thanks.
2)
In our Help Desk we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your 2nd question if our Themer’s Guide doesn’t answer it. Thanks for your understanding.
Hi, Lucian. All Event Aggregator (EA) imports run through our own hosted server so you’d have to whitelist our IP address. I’ve asked our team if this is something we can provide. I’ll let you know once I hear back.
Thank you.
Hi, Melanie. Thanks for your interest in our plugin suite.
Event Tickets (ET) can be used without The Events Calendar (TEC) but it definitely integrates nicely with it.
Event Tickets Plus (ET+) is the upgrade for ET that adds more features but also allows you to sell via WooCommerce or Easy Digital Downloads (EDD).
If you don’t need these features, you could still sell tickets using just ET via our Tribe Commerce (PayPal) Tickets functionality (no eCommerce plugin to install but doesn’t work with Stripe).
Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Hi, Alicia.
You can try a password reset for username “ldskjf”.
Please let me know how this goes for you.
Hi, Luke. Thanks for your interest in our plugin suite.
We have https://theeventscalendar.com/extensions/custom-datepicker-start-date/ which can help. You may need to fork it and customize it for your own needs.
Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Hi, Emily. Thanks for using our plugin suite.
Please reference https://theeventscalendar.com/knowledgebase/performance-considerations/
Are the 605 events upcoming within this calendar year?
Hi, Karen. Thanks for your interest in our plugin suite.
Yes, it uses the WordPress Users/Login. We don’t have integration with any membership plugin, but you could add your vote to https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/13391079-woocommerce-memberships-integration or find another idea to vote for or add your own new idea there.
Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
I did some testing and tribe-common-admin loads on the front-end Events Archive page only when Filter Bar is activated.
Please see if this is true in your testing as well.
If so, it’s coming from /wp-content/plugins/the-events-calendar-filterbar/src/Tribe/View.php, which is being loaded because of being a dependency.
If you confirm this is the situation, I can ask of our developers.
How are the items near the Tribe Bar view switcher being added? https://cl.ly/1m2d0A3S0e3T
Maybe this is done via custom code that causes Filter Bar to not load where/when it should.
This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.
If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.
That will give me a lot of extra information to help troubleshoot this.
Let us know what you find out.
Thanks.
Copy /wp-content/plugins/the-events-calendar/src/views/widgets/list-widget.php to your child theme, as described in the Themer’s Guide.
Find
<div class="tribe-event-image">in that file and remove this section of the file.Please let me know if this works for you.
Understood, but please be aware of https://theeventscalendar.com/knowledgebase/what-browsers-do-you-support/
You should be able to dequeue them using the admin_enqueue_scripts hook. Please look into /wp-content/plugins/the-events-calendar/common/src/Tribe/Main.php
Please let me know how this goes for you.
Google Translate converted that to:
This website apparently uses a scroll-linked positioning effect. This could be bad with asynchronous panning; see https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects for more details and participate in the discussion of related tools and functions!
I don’t know how anything from our plugin could be causing this error.
I’d guess there’s another plugin or theme that is conflicting.
I’ll have to point you back to my previous reply.
My personal recommendation is that, if your host doesn’t provide staging site functionality, you should strongly consider looking around for one that does.
