Forum Replies Created
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June 21, 2018 at 3:43 pm in reply to: How To Setup Vendor Event Application and Registration #1558764
Cliff
MemberHi. Thanks for your question.
We have the Community Events (CE) add-on, which can create Events, Venues, and Organizers.
However, it isn’t setup specifically for adding new Venues.
There also isn’t (currently) a way to charge for creating new Events. That’s a logged feature request: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/3762678-charge-for-event-submission-and-premium-featured-e
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Please let me know if you have any follow-up questions on this topic.
June 21, 2018 at 3:35 pm in reply to: Does Events Ticket Plus support Woo Commerce Variable Products? #1558761Cliff
MemberHi.
I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/6388546-support-woo-product-variations-within-event-ticket
Please do add your vote there.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
Thank you.
Cliff
MemberHi. Are you wanting to hide them via CSS or not even load the images via PHP?
If CSS, please link to the page displaying the widget so I can provide you a CSS snippet.
If PHP, you’ll need to follow along our Themer’s Guide to override one of these 2 files:
- /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/list-widget.php
- /wp-content/plugins/the-events-calendar/src/views/widgets/list-widget.php
Cliff
MemberHi, Jess. Thanks for your interest in our plugin suite.
You only need to buy the Multisite Level license for a product if you’ll be using it on more than 10 sub-sites on your network because our Agency Level license allows that many.
Therefore, if you’ll be using Filter Bar on just 1 of your sub-sites, you could buy the Personal Level license for Filter Bar even if you have the Multisite Level license for Events Calendar PRO.
The one caveat is that a non-Multisite Level license in use on a network won’t receive automatic updates, but you can always get the latest version at https://theeventscalendar.com/my-account/downloads/
Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
June 21, 2018 at 3:04 pm in reply to: Events not appearing in chronological order left > right #1558742Cliff
MemberHi. I see Photo View is your default event view.
The Photo View layout is generated via the Isotope script, which, by default, loads the items from top-left to top-right. Think of it as the order of reading the speech bubbles from a comic book or comic strip.
If you look closely at your Photo View, the most recent events are highest up the page and from left to right.
I understand your thinking about the Photo View’s events being out of order, but they’re actually not. The script has some options, such as fitRows, but the JavaScript isn’t reliably editable.
This third-party blog post might be helpful, but I’m unsure if it has kept current with our codebase.
Please let me know if you have any follow-up questions on this topic.
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P.S. I noticed from your System Information Report that you’re not on the latest versions of our plugins. As a general recommendation, please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions.
Cliff
MemberHi, Karla. Thanks for your interest in our plugin suite.
Not quite…
We do not provide a “bookings” solution. The closest thing we have–in concept–is tickets for recurring events… however, this functionality does not currently exist but is on our long-term roadmap.
Our ticketing product also doesn’t currently support PRO’s recurring events.
If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:
Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.
You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.
Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.
Please let me know if you have any follow-up questions on this topic.
Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
June 21, 2018 at 2:59 pm in reply to: dequeue unneeded styles (bumpdown, common-admin, buttonset, etc.) #1558737Cliff
MemberHi, Ryan.
Limiting HTTP requests really isn’t a “thing” anymore now that HTTP/2 is around:
Please also reference https://theeventscalendar.com/knowledgebase/performance-considerations/
Running the latest version of all Modern Tribe plugins, the Select2 script loads the minified version for me unless
define( 'SCRIPT_DEBUG', true );is in wp-config.phpPlease let me know your thoughts on this.
Cliff
MemberHi, Ralph. Sorry to hear about the updating troubles.
We haven’t heard of others experiencing this recently so I hope it doesn’t happen for others or you in the future.
Is there anything more I can help with at this time on this topic?
Cliff
MemberHi. Thanks for your business and this question.
Our Filter Bar add-on, which you linked to, is required for you to enable your site visitors to filter events themselves.
However, you can filter display of events by Event Category, Organizer, Venue, etc. via our the PRO widgets and shortcodes.
Please use this information to determine if you think you’ll need to add Filter Bar to your site.
Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberThis reply is private.
Cliff
MemberHi. Sorry you’re experiencing this.
This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.
If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.
That will give me a lot of extra information to help troubleshoot this.
Let us know what you find out.
Thanks.
June 20, 2018 at 4:16 pm in reply to: Function to automatically change any Greenwich time events to local time #1557728Cliff
MemberI’m not the author of this code snippet, and I haven’t personally tried it, but it looks like the main update is that it added support for All Day events.
Other than that, I’d guess it doesn’t do much different than what it did previously. The snippet’s title is meant to do what it says:
Modifies the timezone and the time of imported events, if the source feed timezone is UTC
Cliff
MemberI marked your prior reply as Private because it contained your license key. Please keep this private in the future.
Your key is for Agency (10 sites), which is okay to use in a multisite environment but be aware that you won’t receive auto updates; that’s reserved only for the multisite-specific license.
There were updates released today: https://theeventscalendar.com/maintenance-release-week-17-june-2018/
Please make sure you’re on the latest versions as of today.
To the issue you mentioned at the beginning of this thread — a spinning wheel — the cause is usually discoverable via the WP_DEBUG and WP_DEBUG_LOG settings or the JavaScript Console, both of which I detailed in my previous reply. Please let me know if you are able to discover anything with either of these 2 debugging steps.
Cliff
MemberI saw we are already working on making the above code snippet enabled by default.
I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released.
June 19, 2018 at 9:28 am in reply to: Function to automatically change any Greenwich time events to local time #1556272Cliff
MemberHi. Thanks for your detailed request. I found this snippet has been updated since the version you pasted in your reply:
https://gist.github.com/andrasguseo/c895e4a7755055c18148b5bbd482c1dd
Please reference https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/ for how to implement custom code snippets.
Please let me know how this goes for you.
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