PRO license is NOT Recognized

[Ralph Seymour]

All of my added fields have disappeared and their is no way to get them back. Also no way to enter my pro license. It only asks for aggregator license.

Basically everything is broken and it’s a critical problem as those additional fields include important facility use information. I need a fix ASAP.
Thanks.

[Ralph Seymour]

It appears that updating deactivated PRO. I have no idea why, however. Getting it reactivated and then getting another update of PRO and things seem back to normal.

Not real happy that an update would deactivate the plugin however. It’s always been klugey having to have two plugins to make this work. Seeing the basic install still active just made this way more confusing than it should be.

[Cliff]

Hi, Ralph. Sorry to hear about the updating troubles.

We haven’t heard of others experiencing this recently so I hope it doesn’t happen for others or you in the future.

Is there anything more I can help with at this time on this topic?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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