License renewal – no account from previous purchase

[Alicia]

Hi there,

Last year I purchased Event Tickets Plus, order number 1263090, and would now like to renew the license but I am unable to do it because an account didn’t seem to have been created when I made the purchase, so I cannot login. How do I go about creating an account to renew the license, and can I use a different name and email address to the original purchase address?

Thanks.

[Cliff]

Hi, Alicia.

You can try a password reset for username “ldskjf”.

Please let me know how this goes for you.

[x]

Thanks Cliff, all sorted!

[Cliff]

Glad to hear and thanks for letting us know.

[Author]

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