Home › Forums › Calendar Products › Events Calendar PRO › Pro Version added the word "Array" to list and day views prior to all address
- This topic has 2 replies, 2 voices, and was last updated 7 years, 9 months ago by
pgcoeventscvb.
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AuthorPosts
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June 25, 2018 at 10:47 am #1560889
pgcoeventscvb
ParticipantHi,
The word “Array” is appearing prior to all addresses in the list and day views. Please tell me how to correct ASAP. Thanks.June 25, 2018 at 10:51 am #1560893pgcoeventscvb
ParticipantAlso, client has asked us to design their events list/day pages as attached. We cannot do this with your plugin. Tried all the scenarios in the “settings” tab under “display”. Please tell us how to accomplish this task. Thanks.
June 25, 2018 at 3:27 pm #1561153Cliff
MemberHi.
1)
Sorry you’re experiencing this. It’s not currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.
If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.
That will give me a lot of extra information to help troubleshoot this.
Let us know what you find out.
Thanks.
2)
In our Help Desk we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your 2nd question if our Themer’s Guide doesn’t answer it. Thanks for your understanding.
July 17, 2018 at 9:35 am #1577300Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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