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Hi again, Adage.
Please provide a link to your site’s Week View with the table heights you want, and I’ll see if I can recommend some CSS for the events within the shorter time slots.
Hi, David. Sorry you’re experiencing this.
This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Hi, Detlex.
Using the latest version of our plugins, I tried that date format and it worked just fine. Here’s a screenshot of my testing: https://cl.ly/3g1l1u3z0S3G
I’d suggest following these recommended troubleshooting steps for your own site:
Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Daniel, thanks for your interest in our plugin suite.
Our plugins don’t have any integrations with a membership or newsletter plugin. However, some integrations from third-parties may exist, but we do not maintain such a list.
I believe you’re requesting the same thing(s) as some of our existing feature requests:
- https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/8391186-reminder-emails-for-x-days-before-event
- https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15812392-add-a-sms-text-messaging-option-as-reminder-for-ev
Please do add your vote there.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
As far as setup/customization, this reference may help you get along more quickly.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
P.S. We also have an application for non-profits.
Thank you.
Hi, Adage.
Could you please provide a full copy of your template override file and the location of where you put it?
Hi, Roque.
Thanks for your interest in our plugin suite.
I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15114291-wordpress-rest-api
Please do add your vote there.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
Thank you.
Hi.
When you buy a ticket via WooCommerce, it goes through Woo’s cart and checkout processes.
Eventually, the customer ends up at a URL like your-site-com/checkout/order-received/1234/?key=wc_order_582727272723b27, where the Woo conditional is_order_received_page() should be true. It’s all handled by the [woocommerce_checkout] shortcode / the page you add that shortcode to.
Therefore, you could likely use an action hook like woocommerce_thankyou to redirect to another page. A plugin like https://wordpress.org/plugins/custom-thank-you-page-for-woocommerce/ might be a good way to go too (third-party, not guaranteed or supported by us, and I’ve not used it before).
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Please let me know how this goes for you.
Hi, David.
Thanks for considering our plugin suite.
Please reference https://theeventscalendar.com/knowledgebase/can-you-have-multiple-calendars/
So, no, we don’t have access permissions to different categories built in. However, you could implement some custom coding yourself to possibly do so. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Another idea is to use our Event Aggregator service to export from Site A’s, B’s, and C’s calendars into Site X’s calendar as the master calendar.
This setup would be even more complete of an option once https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/16852576-let-users-import-events-from-other-ecp-installs-vi is implemented.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Thanks for helping here, Elizabeth.
Frank, they shared what worked for them at https://theeventscalendar.com/support/forums/topic/cannot-override-select-php/#post-1223998 but we have not confirmed that as the ultimate fix.
I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.
I apologize for this issue and appreciate your understanding and patience.
Hi, Thierry. Sorry to hear that happened to your site.
You can manage the sites your license is attached to at https://theeventscalendar.com/license-keys/
Please let me know how this goes for you.
Hi, Dietmar. Sorry you’re experiencing this. Please make sure you update to version 4.4.1.1 and let me know if this is still happening for you.
Your first link is to our Photo View, which is appearing in 16:9.
Your second link is to the single event view, which is not.
Both the Photo View and Single Event View use tribe_event_featured_image()
However, Photo View uses ‘medium’ size and Single Event View uses ‘full’ size.
You could reference our Themer’s Guide to change Line 58‘s ‘full’ with ‘medium’ and see if that works for you.
Ah, in that case, I bet it’s related to the bug where Community Events disabled WordPress comments. I’m glad it resolved the issue for you.
Deiren, we released version 4.4.1 today that fixes this issue.
Please update, try it out, and let me know how it goes for you.
