[Cliff]

That file name and placement looks good to me. I believe the issue is that $location is not defined.

I’d suggest by referencing this:

https://gist.github.com/cliffordp/69e9440d344e923c8f326b7ed846b04f

It’s not from the current version of our plugins but can probably give you exactly what you’re looking for.

I’d also suggest enabling WP_DEBUG and watch for errors while testing your custom code. For example, your current single-event.php will likely throw an error relating to $location being an undefined variable.

Please let me know how this goes for you.

If you need some additional coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

I’m very glad to hear that.

Thanks for letting us know, and sorry for the troubles.

Have a great weekend.

[Cliff]

This reply is private.

[Cliff]

I saw a lot of console errors at your Community Events page. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

[Cliff]

This reply is private.

[Cliff]

I confirmed that /wp-content/plugins/event-tickets-plus/src/views/meta.php didn’t take the template override either and have added that to our bug report.

Sorry about this.

[Cliff]

Tom, that bumpdown error was resolved in today’s plugin update.

Please try the latest version and see if that fixes it for you.

Our Scope of Support / Terms state our support policies, which is to provide a reply within 24 hours of your last reply and that these forums is the only avenue for support.

Additionally, we avoid logging in to customers’ sites for liability reasons.

Thank you very much for your understanding, and I hope the current versions of our plugins resolves the issues you’re experiencing. If not, let me know and we’ll get down to the bottom of things and get you sorted out.

[Cliff]

Hi, Erica.

We’ve heard of some sites running 10,000+ events, but the Events, Organizers, and Venues are just WordPress custom post types. We’ve also heard of others’ sites struggling with just a couple hundred events.

With any large scale WordPress site (i.e. lots of posts or lots of traffic or both), you’ll need to have things setup to handle the extra demands.

We do have his article that may help: https://theeventscalendar.com/knowledgebase/performance-considerations/

Also, you could implement some cleanup routines to auto-delete events older than a certain time period. We already have this as an option for PRO’s recurring events functionality (the default is 24 months) but it doesn’t delete events that aren’t part of a recurrence series.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Richard.

I’d suggest first changing your settings at wp-admin > Events > Settings > Display tab and using Skeleton Styles.

After you do that, please let me know if this answers your question. If not, please specify which stylesheets and/or scripts you’re still wanting removed.

[Cliff]

Hi, Camilla.

I’m guessing you added Stripe as a payment method for your eCommerce plugin (e.g. WooCommerce) and then all worked as desired. 🙂

Please let me know if you need any further assistance.

[Cliff]

Hi, Michael.

Any of the solutions that would work for your request would require some custom coding. For example, you could make the fields appear via JavaScript. However, I’d simply suggest using code like this:

https://gist.github.com/cliffordp/80b33455779b74ec49f6ea3033cb47bf

and then maybe hiding the quantity field via CSS or by slightly modifying that snippet’s JavaScript to add .hide()

I hope this is a pretty simple solution for you.

[Cliff]

Hi, Michael.

Each event is able to be targeted as such:

body.postid-123 {
/* your CSS here */
}

You could also target all of your single events like this:

body.single-tribe_events{
/* your CSS here */
}

I hope this helps and if it doesn’t, please provide a link to where you’re wanting help and exactly what you’re wanting to modify.

[Cliff]

Hi, Michael. Sorry you’re experiencing this, and thanks for your detailed question.

This is an interesting one but isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Andrew.

It sounds like you would need a linked custom taxonomy or, more likely, a custom post type instead of our PRO Additional Fields functionality.

You’ll also want to reference https://theeventscalendar.com/knowledgebase/abstract-post-types/ and possibly use that functionality along with our Community Events add-on.

Then your custom post type will work like Community Events’ Venue or Organizer fields. You can see a demo of Community Events at http://wpshindig.com/events/community/add — or it’ll work like Venue and Organizer fields in the wp-admin post editor.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Michael. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins, including removing any of your custom template overrides or functions.php) and see if that helps narrow down the cause of this.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Author]

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