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- This topic has 5 replies, 3 voices, and was last updated 9 years, 3 months ago by
Cliff.
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AuthorPosts
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January 26, 2017 at 5:10 am #1224273
hildesheimerallgemeine
ParticipantHello,
we got a bug where our rules dont work with the datepicker.
For example: We pick the 7th of February do not display the event. When we safe the event it will automatically change to the 2nd of July. Please fix these bugs. We can’t work with something which suggest function that promotes something what doesnt work.I will add a extra post for the images of my settings.
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This topic was modified 9 years, 3 months ago by
hildesheimerallgemeine.
January 26, 2017 at 5:21 am #1224278hildesheimerallgemeine
ParticipantThis reply is private.
January 26, 2017 at 3:15 pm #1224763Cliff
MemberHi, Detlex.
Using the latest version of our plugins, I tried that date format and it worked just fine. Here’s a screenshot of my testing: https://cl.ly/3g1l1u3z0S3G
I’d suggest following these recommended troubleshooting steps for your own site:
Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
January 27, 2017 at 12:21 am #1224954hildesheimerallgemeine
ParticipantThis reply is private.
January 27, 2017 at 2:05 pm #1225422Cliff
MemberI’m very glad to hear that.
Thanks for letting us know, and sorry for the troubles.
Have a great weekend.
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