Cliff

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Viewing 15 posts - 4,201 through 4,215 (of 10,686 total)
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  • in reply to: full-address.php template file? #1275529
    Cliff
    Member

    Thanks for these details, Craig.

    I’ve asked our developers to make the changes to these files, replacing full-address with address:

    • /wp-content/plugins/the-events-calendar/src/Tribe/Main.php
    • /wp-content/plugins/the-events-calendar/src/functions/template-tags/venue.php

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Events not being refined by date #1275343
    Cliff
    Member

    Thanks for clarifying.

    I tested the 15/01/2017 date format, like you had set on your own site, and was able to replicate the issue.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: I WANT TOTAL OF USER EVENTS COUNT NUMBER #1275337
    Cliff
    Member

    Mark, I hope this shortcode helps:

    https://gist.github.com/cliffordp/08386a29677d25d8fd6deb0fbfe75bf9

    Please understand that we normally do not provide such customizations, per our Scope of Support / Terms, but we like going above and beyond from time to time.

    I hope it works well for you.

    in reply to: Very slow load time for MiniCalendar #1275228
    Cliff
    Member

    William, Brook’s a great advocate for performance enhancements, which is why I asked him to chime in here.

    The fix he’s referencing isn’t on the immediate horizon, but I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix/enhancement has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: Venue pages are empty #1275225
    Cliff
    Member

    Odd, but I’m glad you’re sorted now.

    Thanks for the update.

    in reply to: adding new fields #1275223
    Cliff
    Member

    You’re welcome.

    PRO will automatically display the values of its Additional Fields on the Single Event page.

    It adds this for you via /wp-content/plugins/events-calendar-pro/src/views/pro/modules/meta/additional-fields.php

    Cliff
    Member

    Sounds good. Thanks for the update and for your understanding.

    in reply to: Get event categories #1275038
    Cliff
    Member

    You might want to reference save_post() and do this:

    function schedule_out_of_office( $post_id, $post ) {

    So that the $post is available to you as well. Maybe the data you’re looking for is in there.

    If this doesn’t help you with your question, please describe the use case — if it’s for creating new events or updating existing events — maybe adding the other code snippet would help provide some context… but I hope the $post object will be sufficient for your needs, as suggested above.

    Please let me know how this goes for you.

    in reply to: presale questions #1275033
    Cliff
    Member

    Kudos on your penchant for research and details.

    I’m glad I was able to help.

    in reply to: Private event #1275031
    Cliff
    Member

    Hi, Freddy. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

    We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

    If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

    However, we do not have membership/group-type functionality. You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page. This allows others who are interested in that feature to easily voice their support.

    Thank you for your understanding and thank you for using our plugins.

    ===

    Possibly helpful references:

    in reply to: Venue pages are empty #1275029
    Cliff
    Member

    Hi, Kevin.

    On the latest versions of WordPress core, Modern Tribe plugins, Avada theme and its required plugins, this is what I see at a Venues page without upcoming events and with upcoming events.

    I’d suggest making sure you are on the latest versions of everything and if this doesn’t work, I’d suggest contacting Avada’s support. We do not provide support for their theme; I just happen to have a copy.

    Cliff
    Member

    Hi, William.

    The ordering of a recurring event series, like /event/event-title/all/, is a confirmed bug.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    Cliff
    Member

    Hi, William.

    Thanks for your detailed report.

    This is a confirmed bug.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: Is there any way to import body copy? #1275001
    Cliff
    Member

    Also, please note that you posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

    We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

    If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

    Thank you for your understanding and thank you for using our plugins.

    ===

    Possibly helpful references:

    in reply to: Is there any way to import body copy? #1275000
    Cliff
    Member

    Sorry if things weren’t clear, Scott.

    The Event Description, Venue Description, and Organizer Description fields are HTML fields and are what get entered as the body/description text of each WordPress post (whether an Event, Venue, or Organizer post).

    I’d suggest testing out the CSV import with a small subset of data, ideally on a test site, to make sure things work as desired, then do the full import on the actual site.

    Please let me know if you have any follow-up questions on this topic.

Viewing 15 posts - 4,201 through 4,215 (of 10,686 total)