Clicking (See All) link on recurring events leads to a past event at top of page

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  • Author
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  • #1274520
    William
    Participant

    After updating from 4.1.2 to 4.4.5, we’ve seen a few errors from what we were able to do previously. Here’s one:

    When we click the (See All) link next to recurring events, it will takes us to a list of all events in the series, but the event at the top of the page is an event that has already passed instead of the next event in the series.

    This can be tested here: http://yourtownmonthly.com/events/

    We set up a dev environment to test rolling back, but these are the issues we found:

    In the changelogs, there’s a mention on fixing this to display all posts in the pro version: https://theeventscalendar.com/maintenance-release-events-calendar-4-4-3-event-tickets-4-4-3-premium-add-ons/
    However, if we try to roll back to a few versions or two ago, we get several errors:

    To 4.4.2: events are out of order: http://prntscr.com/f0x5c7

    To 4.3.1 (after the recurring events interface change): http://prntscr.com/f0x0cd

    To 4.2.6 (before recurring events interface change): http://prntscr.com/f0x32c However, note that this resolves to the correct order

    Is there a way we can get that functionality back so that See All moves to the next event in the series, and not the first or already passed event?

    Thanks so much!

    #1275002
    Cliff
    Member

    Hi, William.

    Thanks for your detailed report.

    This is a confirmed bug.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    #1275023
    William
    Participant

    Hi Cliff,

    Thanks for the quick response, and I’ll let our people know that this is a pending fix.

    Have a good one!

    #1275040
    Cliff
    Member

    Sounds good. Thanks for the update and for your understanding.

    #1284588
    Geralynn
    Participant

    I have the same issue. Are we getting closer to a solution? Thank you.

    #1284713
    Cliff
    Member

    Geralynn, there is not an update yet, and I do not have an ETA. Sorry this has been lingering. Our strategy and development teams have a lot of bug and feature tickets to prioritize and complete.

    #1284855
    Geralynn
    Participant

    Thanks, Cliff.

    #1285148
    Cliff
    Member

    You’re welcome. Thank you for your understanding and patience.

    #1320843
    Victor
    Keymaster

    Hello there!

    Just wanted to share with you that a new maintenance release (for the Week of 10th July 2017) is out, including a fix for this issue 🙂

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-10th-july-2017/

    Please update the plugins and let us know if the fix works for your site,
    Best,
    Victor

    #1330766
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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