[Cliff]

I can point you to https://theeventscalendar.com/knowledgebase/creating-custom-filters-for-filter-bar/ but beyond that we’d be in custom development territory, which we don’t provide, per our Scope of Support / Terms.

If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

If you’re referring to the “.staging” TLD example from https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, that is referring to a TLD, such as “mysite.staging“, not “mysite.staging.wpengine.com” (where .com would be the TLD)

We do have an internal feature request for popular web hosts’ staging URLs to be handled how you’re expecting them to be. I’ll add this forum thread to that request.

[Cliff]

I’m glad to hear you’re still able to move forward at this time, and thank you for your feedback. I’ve passed it along.

[Cliff]

Excellent! I’m glad to have helped here.

Please note for the future that providing code snippets is something we do like to do from time-to-time, but it is above-and-beyond our Scope of Support / Terms.

 

[Cliff]

Sure thing! Good luck with your project.

[Cliff]

I had a developer take a look and we’re guessing it’s related to multisite more so than any load balancer situation.

I’ve issued you a new license key that has a 1 month expiration for your 3 products. Please try those license keys instead and see if these issues go away.

If they do work for you and you want to keep the automatic update functionality, you can reference each product’s page to see the multisite pricing (it’s quite a bit more money just to enable automatic updates).

Please let me know how this goes for you.

[Cliff]

Hi, James.

The latest version of PRO, version 4.4.10, actually displays this by default (screenshot).

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if this information displays for you.

If it doesn’t, it’s likely that you’re using a Template Override that you’ll need to update or stop using.

Please let me know how things go for you.

[Cliff]

Hi, Aein.

Please try this code snippet:

https://gist.github.com/cliffordp/5cab6fd1782ece2e5e6415b2ff1660cc

Please let me know how this goes for you.

[Cliff]

Hi.

You can select which year and month you want to view when using the regular Tribe Bar. Filter Bar is not needed to do this.

You can see a demo of this at our demo site: wpshindig.com (screenshot)

Please let me know if this clarifies things for you or if you have any follow-up questions.

Thanks!

[Cliff]

Hi, Anton. Nice ‘stash!

First, I’ll say that we already output all the JSON+LD data that https://developers.google.com/search/docs/data-types/events refers to. You can use their Structured Data Testing Tool to double-check. You can try any of your site’s event URLs, such as a single event or an event archive.

Second, I’m unclear exactly what you mean by making rich cards. Are you thinking of adding a brand new “card” type layout to the Tribe Bar view switcher (like Month, List, Photo, Card)?

[Cliff]

Hi.

As long as your .ics file validates (such as with http://severinghaus.org/projects/icv/), it should work fine in Event Aggregator.

I tested your iCal file and I think the issue is that, by default, the import preview only displays upcoming events. You have to put in a past date in the “Date” box to include past events.

For example, I saw you have an event with DTSTART:19700329T020000

It’s unlikely this event is actually in 1970. This is a common problem when using unix timestamps, since zero is equivalent to 1970. I’m just pointing this out in case there’s an issue with the creation of your iCal file’s dates.

Please let me know what you find out and how any additional testing goes for you.

[Cliff]

Hi, Michael. Sorry for the delayed reply here. And sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Brett. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Richard. Sorry for the delayed reply here.

In this situation, I typically recommend that you just go to the site like they could and enter all the information for them: their name, email address, additional information, etc.

This is the only way to make sure your inventory numbers and additional information fields are fully completed as expected.

You may need to temporarily enable a different payment method or just enter their payment details in the WooCommerce checkout form for them (check with your PCI compliance officer about this first though).

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Well that’s good to hear!

There are a variety of possible performance improvements we’re aware of, but nothing really of the magnitude of throwing such errors or breaking sites.

However, I did hear of another user having a different plugin that loaded https://github.com/lucatume/DI52 (one of the things mentioned in your errors) and getting everything up to their latest versions solved it for them.

Please let me know if you have any follow-up questions on this topic.

[Author]

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