Cliff

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Viewing 15 posts - 3,271 through 3,285 (of 10,686 total)
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  • in reply to: Scheduled imports not working #1319427
    Cliff
    Member

    Mark, I’ve checked with our developers, and this is a high priority issue but they’re struggling to identify the commonalities that may cause this issue.

    Could you please create your own new/separate forum thread and include your system information there?

    Thank you.

    in reply to: Compact Calendar View #1319311
    Cliff
    Member

    Hi, Jeff. Thanks for your question and screenshot.

    The closest thing we have to this is our Mini Calendar Widget:

    You could customize it fairly easily via CSS, but the JavaScript click actions wouldn’t be as easily customized to be a rollover instead.

    You can view this widget’s demo at http://wpshindig.com/event-widgets/

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Eventbrite questions #1319310
    Cliff
    Member

    Hi, Paul.

    Sorry Event Aggregator didn’t do what you were wanting.

    Eventbrite Tickets can import events from Eventbrite, whether you own them or not, but you have to manually import each one. There isn’t a “subscribe” or “continually import from” sort of option.

    You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    Cliff
    Member

    Hi, Teresa. Sorry you’re experiencing this.

    If you look at the console errors at your site — https://cl.ly/180G2l0e0F1e — you’ll see the problem.

    If needed, you may reference our KB articles:

    Please let me know how this goes for you.

    in reply to: help with event posts #1319307
    Cliff
    Member

    Hi, Kathy.

    I see what you’re talking about, but how is the Shareaholic stuff being added? This will let me know where/how we might be able to modify it to be added as a later priority on the same hook or possibly attach it to a different hook.

    Or, if it’s a shortcode or widget, you might benefit from our recently-released Calendar Widget Areas extension.

    in reply to: Customize Shortcodes and detail view #1319304
    Cliff
    Member

    Hi. Thanks for your detailed question. Unfortunately, I cannot help with this issue because we do not provide support for integrating our plugins with others, such as your shortcode plugin. Additionally, I don’t have any personal experience with that shortcode plugin so I can’t offer any personal suggestions either.

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    in reply to: Required Fields in Community Events. #1319302
    Cliff
    Member

    Hi, Sarvanshu.

    Welcome to WordPress customizing!

    Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme<i>,</i> then add the customization to your child theme’s functions.php file.

    I hope this information helps!

    in reply to: I get this error with Woocommerce email follow ups! #1319299
    Cliff
    Member

    Hi, James.

    Thanks for bringing this up. I’ve found this in our bug tracker as a confirmed bug. Hopefully it’ll get fixed soon.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now.

    I apologize for this issue and appreciate your understanding and patience.

    Cliff
    Member

    Hi, Nicolas.

    In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question.

    By “date url”, are you referring to the URLs for recurring events, such as the “2017-07-24” part of http://wpshindig.com/event/js-study-group-algorithms/2017-07-24/ ?

    If yes, this isn’t able to be customized unless you want to break it out of the recurrence series.

    Please let me know if you have any follow-up questions on this topic.

    Cliff
    Member

    Hi, Nicholas.

    Thanks for your detailed question and then also sharing that you discovered the answer. Your findings are correct from our past experience.

    Our JS and CSS are already minified.

    Please reference:

    Please let me know if you have any follow-up questions on this topic.

    in reply to: collapse_sql() causing database errors #1319289
    Cliff
    Member

    Hi, Jen. Thanks for your detailed report.

    I tried such an API call and didn’t get any WP_DEBUG / WP_DEBUG_LOG error.

    In the wp_posts table, there’s a post_parent column that is an integer, either zero to indicate it’s a top-level page/post (i.e. there is no parent) or the ID of this post’s parent.

    You can see this documented at https://codex.wordpress.org/Function_Reference/get_children

    You might query your database and see if any of your posts in your wp_posts table do not adhere to this (e.g. have a blank/null/non-integer value in the post_parent column).

    Please let me know what you find out or if you have any other ideas what could be causing this.

    in reply to: Difficulty finding how to import this calendar #1319287
    Cliff
    Member

    Hi, John.

    That site took forever to load but once it was loaded, no, I don’t think it runs our plugin suite. In fact, I don’t think it’s even a WordPress site.

    I looked at the page’s source code and I didn’t see any .ics or iCal links either.

    I do not see a way to import those events, but you might want to contact the site owner and ask.

    Please let me know if you have any follow-up questions on this topic.

    in reply to: schema org #1319285
    Cliff
    Member

    Sorry, Liat, but I can’t read your screenshot because it’s not in English.

    We actually output JSON-LD, which uses schema.org type of data format.

    Every page on your site that has an event on it (even if just a widget on your homepage) should have JSON-LD data on it.

    If you view your page source and search “ld+json”, you should be able to verify for yourself if a page contains such data. Additionally, Google has a Structured Data Testing Tool that you can use as well.

    Please let me know your thoughts on this information.

    in reply to: Advanced Post Manager not working #1319267
    Cliff
    Member

    Hi, BJ. Sorry you’re experiencing this.

    I see you are using Yoast SEO Premium v5.0.1

    Could you please try the following, attempting to load /wp-admin/edit.php?post_type=tribe_events after each step:

    1. Deactivate all other plugins except Yoast SEO Premium and Modern Tribe plugins
    2. If it still doesn’t work, deactivate Yoast SEO Premium and install the free version of Yoast SEO and see if it also happens
    3. If it works with Free but not Premium, please send me a copy of the Premium plugin (in a .zip file) and I’ll see if I can replicate the issue.

    Please let me know what you find out.

    Cliff
    Member

    Sorry for the confusion, Lance. Maybe this annotated screenshot can help: https://cl.ly/2f370V353C1u

    As far as turning off the recurring events functionality, I don’t know of a way to accomplish this while also using PRO’s other features. You could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    ===

    Could you please provide a wp-admin administrator login (in a private reply) so we can take a look at your site’s settings? (we won’t make any edits/changes)

Viewing 15 posts - 3,271 through 3,285 (of 10,686 total)