Individual event Google map showing briefly, then replaced with error message

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  • #1318220
    Teresa
    Participant

    I know there are lots of different posts about map display issues, but none of them I’ve checked have provided a solution. Also mine seems to be a bit different in that I see the map for a second after a single event page is loaded, then it’s replaced with the “Sorry something went wrong” message. I set up the API key (obviously it’s working as I do see the map with marker, briefly). The JS console doesn’t mention any errors related to Google Maps. Wondering if you can please take a look and see if anything jumps out at you:

    http://boundarybc.com/event/cannafest/

    I am short on time with this project, otherwise I’d do more investigating myself – but I can’t right now, sorry.
    And no I can’t deactivate all plugins or switch to a default theme, as this is a live site with lots of visitors.

    Thanks in advance.

    PS I may not see your reply right away if it’s between July 10-14, as I’ll have limited internet access during that time. I will check July 15.

    #1319309
    Cliff
    Member

    Hi, Teresa. Sorry you’re experiencing this.

    If you look at theĀ console errors at your site — https://cl.ly/180G2l0e0F1e — you’ll see the problem.

    If needed, you may reference our KB articles:

    Please let me know how this goes for you.

    #1321805
    Teresa
    Participant

    Thanks. I did check the JS error console but didn’t see that at all (I use Firefox).
    I had followed the template given for the referrer restrictions, but it seems to be misleading: *.example.com/* >> so I used *.boundarybc.com/* – which wasn’t being recognized.
    I think it should be *example.com/* in the sample. The first period shouldn’t be there.
    I added http://boundarybc.com/* and a couple of other variations and it’s working now. Thanks.

    #1322398
    Cliff
    Member

    Excellent! Good job. Have a great week.

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