[Cliff]

Hi, Dave.

This snippet might be helpful to get you started on what you’re wanting:

https://gist.github.com/cliffordp/c4fb2ea8fb5ca44973ff06e6facc9742

Please let me know how this goes for you and if you have any follow-up questions on this topic.

[Cliff]

Hi, Math.

Could you please clarify what that screenshot is of — wp-admin creating an event or a ticket — or Community Events creating an event — or Community Tickets creating a ticket?

If it’s a Community Events or Community Tickets screenshot, please also send a link to your Community Events form.

Thank you.

[Cliff]

Hi. This looks to be a customization of our List View. Please reference our Themer’s Guide for /wp-content/plugins/the-events-calendar/src/views/list/loop.php and possibly also tribe_events_list_the_date_headers().

We do not provide such in-depth customizations, per our Scope of Support / Terms, but, if you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Renee.

If you have your events slug set to “events” and also have a WordPress page set to have “events” as its slug, you’ll get a wp-admin notice letting you know of this conflict and that the events archive page will win.

I am unsure how it’d work for that page’s child pages, but you might want to give it a try.

Generally, though, I’d recommend against it in case of any rewrite rules or slug conflicts that might happen in the future.

We do have Community Events which would allow your site users to post their own events to your site’s calendar. That “add new event” page (not quite a page) is at /events/community/add by default.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

? Phew! Glad you found that or else we might have been at this a long time! Have a great weekend.

[Cliff]

I understand the situation, Robbie, and I wish I could personally do more for you at this time.

One of the relevant factors, since you mentioned the postmeta table, is that we use it quite a few times per event. There are definitely optimizations that could be made, including even using a custom database table instead of using postmeta to avoid reading so many rows per event.

Other than things that could be optimized on our end, general database optimizations, various levels of caching, and having an appropriately-sized server/resources are important parts of an ideal setup as well.

I’ve passed along your report of struggling to get work done to our development team. I hope things improve for you and your users in some ways as we aim to continually improve our products.

[Cliff]

I’m glad to hear that you’ve got this issue resolved for your client. Have a great weekend.

[Cliff]

Sorry to hear that. Here’s a video demonstrating how this works in the weekly recurrence UI: https://cl.ly/3L1s0L47390n

Please send a screen capture video of what you’re experiencing at your site.

Thank you.

[Cliff]

You wouldn’t need Events Calendar PRO. You would need to follow our Themer’s Guide for /wp-content/plugins/the-events-calendar/src/views/single-event.php and replace

<?php echo tribe_event_featured_image( $event_id, 'full', false ); ?>

with what you’d want instead, such as replacing ‘full’ with ‘medium’ or whatever the name of the image size is that you’re wanting.

I personally find Simple Image Sizes (third-party, not guaranteed or supported by us) really handy.

I hope this information was helpful! 🙂

[Cliff]

Please remove the license key from your wp-admin settings and then de-register the site from https://theeventscalendar.com/license-keys/ and then re-add the license key to your site and see if it works (make sure to click “Save” button on licenses page).

If it doesn’t, please send a screenshot of your licenses screen after refreshing/reloading that tab.

[Cliff]

Hi, Mike.

Technically “midnight” is the first minute of the next day. Therefore, you should start the event on, for example, July 13 at 7pm and end the event on July 14 at 12:00 am.

===

For the future, please know that you posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• Our plugins’ feature requests forum
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

Hi, John.

Another user reported this as well. Please review that thread here: https://theeventscalendar.com/support/forums/topic/advanced-post-manager-not-working/

I just tested the latest versions of Yoast, APM, and The Events Calendar and the APM filter still worked for me (I tested filtering for a specific Organizer).

[Cliff]

Hi, Massoud. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Patrick.

That shortcode runs this code: /wp-content/plugins/events-calendar-pro/src/Tribe/Shortcodes/Events_List.php, where you can see all the shortcode arguments.

Also, it might be helpful to know that each of our shortcodes just runs the applicable widget code, so anything you can do via the shortcode you can do via the widget too.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi. The Venue and Organizer fields aren’t easily converted to a regular drop-down because it functions as both a “create new” or “select existing”.

I don’t foresee this changing anytime because it was an architectural change to the code.

You might still be able to pull this off via custom code, which we wouldn’t be able to provide, per our Scope of Support / Terms. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Another thought is to submit a new request to our feature request forum to improve the UI/UX of these field types.

Please let me know if you have any follow-up questions on this topic.

[Author]

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