Forum Replies Created
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July 13, 2017 at 2:48 pm in reply to: Add column "Customer provided note" to tickets-orders list #1320874
Cliff
MemberHi. I appreciate your question and the desire to customize it for your use. However, we cannot provide such in-depth customization help, per our Scope of Support / Terms.
I’d suggest looking into using the tribe_tickets_attendee_table_columns filter.
If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.
Thank you very much for your understanding.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
July 13, 2017 at 2:42 pm in reply to: Radio buttons on Event Submission were replaced by auto complete field #1320867Cliff
MemberHi, Marsha.
Thanks for your thorough question.
I visited that page and the autocomplete works both as a checkbox/dropdown and also as a typeahead field. Here’s a GIF of the dropdown way your event creators can use the field: https://cl.ly/2T43383V0Y1G
Some site owners don’t realize it works this way. Are you still wanting to override it to instead be a dropdown field instead of a select field?
If you do, Community Events v4.5 is when this changed. Using v4.4.7’s /wp-content/plugins/the-events-calendar-community-events/src/views/community/modules/taxonomy.php instead would not work with the rest of v4.5’s codebase, but it could be customized to possibly do so.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberHi, Sam.
Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you (when creating a new event).
Cliff
MemberHi, Jason.
Please check out this code:
https://gist.github.com/cliffordp/c4fb2ea8fb5ca44973ff06e6facc9742
Please let me know how this goes for you.
Cliff
MemberThis reply is private.
Cliff
MemberHi. A CDN is a generally-recommended way to optimize your site.
Our plugins don’t have any specific integrations with CDNs because it just uses the WordPress functions to display images and other resources.
Therefore, any CDN solution that works with WordPress should take effect with our plugin’s pages as well.
I’d suggest asking your host for any CDN recommendations and let us know if you come across any issues specific to our plugins.
July 13, 2017 at 2:16 pm in reply to: Re: "I get this error with Woocommerce email follow ups!" #1320851Cliff
MemberHi, Adam.
This is a logged issue that hopefully will be fixed in a near-term update.
I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed.
I apologize for this issue and appreciate your understanding and patience.
Cliff
MemberHi, Ahsan. Thanks for your interest in our plugin suite.
I assume you’re asking about The Events Calendar, which is available to use for free.
I think the best answer to your question is to point out that the single event page/view could be printed or you could add a “convert to PDF” type of plugin to create a printed page for each event.
I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/4291175-make-it-possible-to-print-calendar
Please do add your vote there.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
To be clear, none of our paid add-ons add any additional print-friendly styling.
Please let me know if you have any follow-up questions on this topic.
July 13, 2017 at 1:46 pm in reply to: Delete Date from URL and Solve Header Style from Calendar at Home #1320832Cliff
MemberCould you please provide a link where I can see the screenshot in effect at your site?
Cliff
MemberSorry my replies haven’t helped you thus far.
You can definitely change the archive slug at wp-admin > Events > Settings > General tab
Here’s a screenshot: https://cl.ly/1I210z28063o
If you need additional assistance, I’ll run your question(s) by another team member.
Thank you.
Cliff
MemberI understand the frustration here and apologize that you’re experiencing these issues.
Please follow the WP_DEBUG and WP_DEBUG_LOG instructions I provided in my previous reply and let me know if anything shows up in your debug.log file. (You might need to enable these and leave them active for a couple days.)
Cliff
MemberI confirmed with a developer that your report is related to a known/logged bug.
We really appreciate all the details you shared.
I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.
I apologize for this issue and appreciate your understanding and patience.
July 12, 2017 at 7:19 pm in reply to: How to "Obtain the ID for the event series you wish to cleanup"?? #1320332Cliff
MemberThis reply is private.
Cliff
MemberSure; give this a shot:
[tribe_events_list featured_events_only="true"]Please let me know how this goes for you.
Cliff
MemberMaybe the color scheme threw me off… ? I can see clearly now…
This solution would definitely require customizations, which we don’t technically support per our Scope of Support / Terms, but I’ve asked one of our developers to see how far they can get in a short amount of time to see if we can pull this off for you.
Whether now or in the future, if you ever need some coding/customization help, feel free to reference our documentation and list of known customizers.
We should reply back to you by the end of next week (I’m hoping with a bit of good news).
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