[Cliff]

Glad to hear and thanks for letting us know.

[Cliff]

I’m very glad to hear you got things sorted out. Thanks for your efforts, and sorry it was extra trouble for you.

If something else comes up, feel free to create a new thread.

[Cliff]

Hi, Carosch. We have this available for the Mini Calendar Widget: https://theeventscalendar.com/extensions/advance-mini-calendar-widget/

Will that be sufficient?

[Cliff]

Hi, Nimmo. You posted in the Pre-Sales area of our Help Desk from a user account that doesn’t have any purchases associated with it (or accidentally if you forgot to login first).

If you do have a paid account login with at least one current license, please login to that account and then post in one of the paid forums.

If you don’t have a paid account login, I’m afraid we’re not equipped to provide technical support for current plugin users here in the Pre-Sales area. If you’re using one of our free plugins, such as The Events Calendar or Event Tickets, you can request assistance on their respective WordPres.org Support Forums (we do not provide technical support for users there, either–only via our paid forums).

Possibly helpful references:

• Our plugins’ feature requests forum
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

As a suggestion, you could get all the events per your criteria via tribe_get_events(): https://theeventscalendar.com/knowledgebase/using-tribe_get_events/

Then, you could loop through them with tribe_events_has_tickets() or a similar function within /wp-content/plugins/event-tickets/src/template-tags/tickets.php

Thank you for your understanding and thank you for using our plugins.

If you need some coding help, you may want to ask your own developer or reference our Customizations Documentation, which includes a link to Hire A Freelancer.

[Cliff]

Hi. Sorry you’re experiencing this.

We just published https://theeventscalendar.com/knowledgebase/how-to-import-facebook-events-into-event-aggregator/ today, which might be able to help some.

I looked into your EA API Key’s usage and saw nothing but success messages; however, upon manual investigation, it appears the data is stale (newest event was from June).

When I tried to import from https://calendar.google.com/calendar/ical/bultacfqaiifhampkjgobg43ts%40group.calendar.google.com/public/basic.ics, my results were different from yours; mine were the upcoming events from this iCalendar.

Therefore, you might want to try deleting the recurring import and setting up afresh. You shouldn’t receive duplicates because it should match the iCalendar’s UID identifier. That being said, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

Please let me know what you find out.

[Cliff]

That is odd! So is everything okay for now?

[Cliff]

Hi, Bettysoo. Sorry you’re experiencing this.

Please understand that we do not provide customization support or theme integration support, per our Scope of Support / Terms.

Additionally, since your site isn’t published, I cannot look into the page’s source code to see if the images are actually loading but just hidden (maybe some accidental CSS?)

Therefore, I’ll have to suggest following these recommended troubleshooting steps:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Cliff]

Hi. I submitted https://theeventscalendar.com/my-account/lost-password/ on your behalf. Please check the password reset link to your domain’s bnu@… email address.

If that’s not your account, you’ll need to provide us your Order Number.

Please let me know how this goes for you.

[Cliff]

Hi, Benedikt.

When I uncheck “Sticky in Month View” on a single event’s wp-admin edit screen, the Month View correctly doesn’t display it at the top of the day (unless it’s the first event of the day, of course).

Is this not what you’re experiencing?

[Cliff]

Hi. Sorry you’re experiencing this.

Weird. Please try disabling Month View cache: https://theeventscalendar.com/knowledgebase/caching-month-view-transients/

If it doesn’t resolve it, your entire site’s cache may be at play.

If you’re still unable to figure it out, please send me a screenshot of that event’s wp-admin event edit screen so I can see its event start/end times.

[Cliff]

Gotcha. Unfortunately, we do not have that functionality at this time.

You could request this as a new feature at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Cliff]

It’s a good idea to add a PDF Ticket link to each event they’ve attended — via that shortcode — but that isn’t really possible as there isn’t a hook available here: /wp-content/plugins/event-tickets/src/views/shortcodes/my-attendance-list.php

You could choose to add that yourself, by following our Themer’s Guide (our “how-to” walk-through video may prove helpful)

I thought it was going to be easier than it turned out to be, but here’s a template override file for you: https://cl.ly/271Q3K072a1u

https://gist.github.com/cliffordp/68e3fde2c05efc61b9df9688a3fb5d53

Please let me know how this goes for you.

[Cliff]

Hi, Bruce. Each “single venue” page displays a list, but you might also want to check out this extension: https://theeventscalendar.com/extensions/list-venues-and-organizers-shortcodes/

Please let me know how this goes for you.

[Cliff]

Hi. Thanks for your detailed message.

I am unsure how the Eventbrite currency works, but if it’s based on the Eventbrite Locale, that could be the issue — in which case I’d imagine there isn’t support for multiple currencies. Does Eventbrite.com support creating multiple tickets for a single event that have differing currencies? Or maybe each event can only have a single currency but within your account you can set the currency per event and all the tickets for that event must have the same currency?

Depending on those answers, you may want to try out https://theeventscalendar.com/extensions/eventbrite-additional-options/

Looking forward to hearing back.

[Cliff]

Hi. This is technically possible, but you would need custom coding to do so.

You would want to use one of the action hooks within /wp-content/plugins/event-tickets/src/Tribe/RSVP.php

Please reference https://theeventscalendar.com/tips-working-wordpress-actions-filters/ if you are not sure how to get started with WordPress action and/or filter hooks.

If you need some coding help, you may want to ask your own developer or reference our Customizations Documentation, which includes a link to Hire A Freelancer.

Please let me know if you have any follow-up questions on this topic.

[Author]

Posts