[Cliff]

Hi, Dave. Thanks for your detailed question.

The PDF Tickets extension (https://theeventscalendar.com/extensions/pdf-tickets/) is the solution for both viewing and saving/printing. The browser will display the PDF, and the user can save/print from there.

It is only available per ticket. It sounds like you’re also wanting this: https://theeventscalendar.com/knowledgebase/display-a-list-of-attendees-events/

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi. Sorry for the confusion this has caused you.

RSVP is for free tickets (can’t have paid). Tribe Commerce PayPal is for paid tickets (can’t have free). Both are available via Event Tickets (ET) free/core plugin.

Event Tickets Plus (ET+) adds support for things like collecting additional attendee information per ticket (any ticket type, including RSVP) and support for WooCommerce or Easy Digital Downloads. Woo or EDD tickets can have free or paid tickets.

Can I ask why you think RSVP won’t meet your needs if you’ll only have free tickets on your site?

[Cliff]

Just that other users aren’t reporting this and I’m not experiencing the same on my test site… so please follow along the troubleshooting steps I provided previously.

[Cliff]

Phew! Glad to hear and thanks for letting us know.

[Cliff]

This reply is private.

[Cliff]

Hi, Tom. Sorry you’re experiencing this.

I wasn’t able to replicate this on my own testing site either, so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If you still need assistance with this, please share (or re-share) your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Cliff]

Hi, Tim.

There isn’t a way so we recommend you basically complete the form for them (knowing their name, email, phone, etc as your site or ticket requires — or completing it for them while they’re on the phone with you) and if they don’t have an email, some people use a generic internal one like [email protected]

While checking out, you can then enter a coupon code that’s only internally-known.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Jonathan.

You could use our PHP or REST APIs, both of which could be done in the free The Events Calendar version.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi. There’s a maximum of 50. To make that larger, you’ll need to use the tribe_rest_event_max_per_page filter:

https://gist.github.com/cliffordp/70238bd7546580d653fce7e1851e36bd

Please reference https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/ for how to implement custom code snippets.

Please let me know how this goes for you.

[Cliff]

Hi, Sofie. Sorry you’re experiencing this.

This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Whenever troubleshooting, it’s best to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue (as you did initially).

If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

If you still need assistance with this, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply.

That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Cliff]

Glad to hear and thanks for letting us know.

[Cliff]

Thanks for your detailed replies. Is there more I can help with at this time, or are you squared away for now?

[Cliff]

Please try it out and report back a URL for each page type that’s not working for you, such as all event views or just map view, single event pages, venue pages, etc.

Maybe things will work more than I said because of your theme loading the script. Once you report back which views are/not working for you, we might be able to suggest a different snippet for your situation.

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

[Cliff]

We’ve tested with a version of Elasticpress similar (maybe the same) as yours so we’d guess your version should work fine.

Please try re-saving your Permalinks and try the Community Events links and see if that fixes things (wouldn’t that be easy?)

[Cliff]

Thanks for the update, Lou.

No, you don’t have to first check for the plugin to be active for this particular snippet.

With that in place, our Google Maps script won’t load on your site. The lost functionality could include:

• geocoding Venue addresses
• Map View and/or Map View’s geolocating
• Venue maps displayed wherever (Single Event pages, Single Venue pages)

Please let me know if you have any follow-up questions on this topic.

[Author]

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