[Cliff]

This reply is private.

[Cliff]

Matt, I appreciate your detailed question and the desire to customize it for your use. However, we cannot provide such in-depth customization help, per our Scope of Support / Terms

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

===

That being said, maybe I can help in some ways here:

1. It sounds like you’re asking how to override WooCommerce template files. In that case, please reference https://docs.woocommerce.com/document/template-structure/
2. That sidebar is a custom template for The Events Calendar, which is likely coming from your theme. Our Themer’s Guide details the files in our plugins that are able to be overridden. The one you’re likely looking for is /wp-content/plugins/the-events-calendar/src/views/modules/meta.php and the ones in the /wp-content/plugins/the-events-calendar/src/views/modules/meta/ directory
3. You could override /wp-content/plugins/the-events-calendar/src/views/list/single-event.php or use one of the action files in that template file, which is what I’d recommend if all you’re trying to do is add a button/link.

[Cliff]

That’s really neat! Thanks for sharing.

1)

To get the count of upcoming events at a specific Venue, I’d reference the code in /wp-content/plugins/events-calendar-pro/src/views/pro/single-venue.php, particularly tribe_venue_upcoming_events().

You could use the code from that function to come up with your own function to do exactly what you’d need.

2)

A list of all the venues that are also pinpoints in the map?

I think this would be quite a bit more complex based on the Ajax of the map search (if the map search does more than just recenter the map).

Either way, I’d guess you could include the event list template via getTemplateHierarchy()

Please let me know if you have any follow-up questions on this topic.

[Cliff]

No, Oliver. This thread will get a comment once it is fixed. It’s not currently slotted for a specific release so it might be a while.

[Cliff]

Richard, did you try the setup described in the last link I shared?

[Cliff]

Angela, thanks so much for your effort and detailed report. I had one of our developers take a look and confirmed what you said about tribe_tec_template_chooser action, which checks, like you said, if the query is an event query, here: https://github.com/moderntribe/the-events-calendar/blob/4.5.10/src/Tribe/Templates.php#L98

Especially since I wasn’t able to replicate the issue, we’re wondering if you have any custom code in place to have regular WordPress Posts able to be assigned Event Categories (a customization we’ve seen some people implement before)

I know you previously said on August 8 that you deactivated all non-Modern Tribe plugins and switched to Twenty Seventeen theme… that should have also removed any custom code you might have implemented, but maybe not somehow… did you clear your browser cache and your server cache as well?

Please let me know what you find out.

[Cliff]

Oh, sorry. My mistake.

Could you please try on some other email clients as well?

We’re trying to gather reports from various user environments and mail clients.

[Cliff]

Erikk, sorry for the delayed reply.

I had one of our developers look further into your situation because others haven’t had these issues with the licenses (after re-issuing a new key)…

It looks like your key is working just fine, but your imports had no new events. Imports running successfully but showing an error when there were no new events was a known issue that no longer should be an issue with The Events Calendar version 4.5.10 (released yesterday).

It appears there were successful imports earlier today with the license key you’ve currently got added to your site: a32ac41…

So, could you please check to see if things are working fine for you now and let me know what you find out? Thank you.

[Cliff]

Hi, Matt.

I appreciate your question and the desire to customize it for your use. However, we cannot provide additional in-depth customizations for this topic/snippet.

If you have some of your own code that you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi, Ziv. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Joel.

They might be coming from Line 1081 and/or Line 1606 in /wp-content/plugins/event-tickets/src/Tribe/RSVP.php

We have this information regarding translations:

• Translating the premium plugins
• Translating The Events Calendar (free/core plugin)
• How to Override Plugin Language Files (custom language files on your own site)
• Customizing/Changing any bit of text (actual code snippet is at the very bottom) — or using the Say what? plugin (third-party, not guaranteed or supported by us) might be easier to setup and use to do the same thing as our provided code snippet

Please let me know if you need any further assistance.

[Cliff]

This reply is private.

[Cliff]

Hi, Tiffany.

I visited http://bhnetworking.com/events/community/add and saw the paragraph.

I used the browser inspector and saw that it’s coming from CSS: https://cl.ly/282z043b3L1p

Please contact your web developer for how this got there and, obviously, it’s suggested to remove it.

Please let me know how this goes for you.

[Cliff]

Hi, Simon.

Please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue.

[Cliff]

Hi, Michelle. Sorry you’re experiencing this.

Please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue.

Once all WP_DEBUG messages are cleared, I’d hope you’d be able to save the settings how you want them.

Please let me know how this goes for you.

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