[Cliff]

This reply is private.

[Cliff]

Hi, Russell.

In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future. Thanks for your understanding.

1. Please link to the event.
2. Please try adding this CSS:

   body.post-type-archive-tribe_events #tribe-bar-form .tribe-bar-submit input[type=submit] {
   background-color: #19552f
   }

3. Please install https://wordpress.org/plugins/snazzy-maps/ and see if that does the trick for you.

[Cliff]

Hi, Xavier.

You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• You might be able to use this custom code: add_filter( 'tribe_events_admin_show_cost_field', '__return_false', 100 );
• Our plugins’ feature requests forum
• Our plugin’s widgets and shortcodes
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

There should be automatic updates and notifications for such.

References:

• Downloads / Version Numbers
• TEC Manual Updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

[Cliff]

Hi, Konrad.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

 

Please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Sandra. Thanks for your interest in our plugin suite.

If I’m understanding your request fully, you could use Community Events (demo) to allow people to add their own events.

Then you could use Events Calendar PRO‘s Map View (demo) to display the community-added events.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

And, yes, you can buy just the Personal license if it’s just for a single site.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Dee. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful references:

• Our Visual Composer feature request
• Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
• Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

Hi, Ashwin. In short, no, ET+ does not support PRO’s recurring events. In essence, this is because it currently works just how you’re wanting it to… but I can’t guarantee that it will forever in the future.

If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:

Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.

Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Adam.

If your venue supports 200 ticket sales, you could create an “individual” ticket that costs $10, for which there are 120 tickets available.

And then create a 2nd ticket that is $80 each but is called “table” instead, of which there are 10 tickets available.

Then, as you sell tickets, you might need to adjust the availability of each ticket type. For example, if you sell all your “table” tickets, you might want to add more of those and decrease the total available for the “individual” ticket type.

This obviously isn’t as smooth as it could be, but you could request support for selling these types of tickets as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Anna.

Please reference https://theeventscalendar.com/knowledgebase/yoast-wordpress-seo-plugin-conflicts/ and https://theeventscalendar.com/knowledgebase/titles-in-yoast-seo/ and let me know if you have any other questions.

[Cliff]

This reply is private.

[Cliff]

Wesley, thanks for your detailed replies!

The https://wesleyanit.staging.wpengine.com/event/2017-pastor-appreciation link works for me now. If it’s still not working for you, maybe try clearing your browser cache.

[Cliff]

Yes, it should still be okay. Please do try it out still. Of course, we always recommend restorable database and file backups before modifying anything on your site. Trying it out on a staging/development server is usually recommended, too.

Please let me know how this goes for you after trying it.

[Cliff]

Awesome! I’m very glad I was able to help you get across the finish line.

Have a great rest of your week.

[Cliff]

Thanks, Brian.

Did you have the latest version of PRO (v4.4.15) active when you ran that Rewrite Rules Inspector screenshot?

Here’s what mine looks like for a single instance of a recurrence series: https://cl.ly/1H3B3A0U421d

[Author]

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