Forum Replies Created
-
AuthorPosts
-
Cliff
MemberThanks for the update.
I see that link is using The Events Calendar but not Event Tickets (which is free).
If you are interested in purchasing Event Tickets Plus, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Cliff
MemberWhat’s up, Mike! It’s Cliff!
There isn’t a “bulk/duplicate delete” solution for the problem that Event Aggregator created, but we could maybe create one.
https://theeventscalendar.com/support/forums/topic/duplicate-events-in-google-calendar-import-since-4-5-9/#post-1334785 stated that all of the duplicates are lacking an assigned author. Is this something you’re noticing as well? And are there any other trends you’re noticing to identify which events are or are not duplicates?
Please note that Event Rocket does not have deduplication functionality. It’s “cleanup” functionality is the “nuclear” option to delete all data… and it’d likely throw “deprecated” errors.
August 15, 2017 at 2:33 pm in reply to: Google Maps API Missing Keys – Not Needed/Wanted Anyway #1335780Cliff
MemberThanks for confirming.
I’ve logged this bug and would expect it to be a quick fix (but can’t guarantee any timing).
I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. It’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.
I apologize for this issue and appreciate your understanding and patience.
P.S. if you’re wanting this fixed right away and are comfortable editing code, here’s some copy/paste code to replace the existing scripts() method in /wp-content/plugins/events-calendar-pro/src/Tribe/Geo_Loc.php
/** * Enqueue Google Maps Geolocation JS in all archive views if needed: 1) if the "Near" search is present in Tribe Bar (if Hide Location Search is unchecked), 2) if we are rendering Map View */ public function scripts() { if ( tribe_is_event_query() && ! is_single() && ( ! tribe_get_option( 'hideLocationSearch', false ) || tribe_is_map() ) ) { Tribe__Events__Pro__Template_Factory::asset_package( 'ajax-maps' ); } }Cliff
MemberThis reply is private.
Cliff
MemberThanks for your effort performing the requested testing.
To be clear, you’re saying that, with all your plugins activated and the Twenty Sixteen theme active, this issue is resolved.
If that’s correct, your theme is conflicting somehow, in which case you should make sure you have the latest version of that theme and then, if it’s still happening, you should report your detailed findings to your theme author, especially if it states compatibility with our plugins.
Please let me know what you find out.
Cliff
MemberHi. I’m glad to help with this.
That message doesn’t come from our code. Maybe it’s a customization that was added.
I see you have a license for PRO but not for Event Tickets Plus. Are you using Event Tickets (RSVP tickets) for registrations?
Could you link me to a single upcoming event page where this is happening and also send a screenshot of the event’s wp-admin edit screen and also a screenshot of the ticket’s settings.
August 15, 2017 at 11:32 am in reply to: Google Maps API Missing Keys – Not Needed/Wanted Anyway #1335648Cliff
MemberGotcha. I figured it out.
It’s due to Line 120 of /wp-content/plugins/events-calendar-pro/src/Tribe/Geo_Loc.php (PRO version 4.4.15)
So if you have “Enable Google Maps” option unchecked at wp-admin > Events > Settings > General tab > “Map Settings” section
… and even if you have PRO’s Map View unchecked at wp-admin > Events > Settings > Display tab > “Enable event views” option
(this doesn’t affect anything but I did try it)… then it does load these:
<script type='text/javascript' src='https://maps.google.com/maps/api/js?ver=4.8.1'></script> <script type='text/javascript' src='http://tribe.dev/wp-content/plugins/events-calendar-pro/src/resources/js/tribe-events-ajax-maps.js?ver=4.4.15'></script>If you look at Line 116 of the file I mentioned at the beginning, it includes this comment:
Enqueue the maps JS in all the views (Needed for the location filter in the Tribe Bar)
So, with all this information, are you still wanting these scripts to NOT load (i.e. you somehow disabled the “Near” search box in the Tribe Bar — a feature enabled by PRO)?
Cliff
MemberPlease go to wp-admin > Events > Settings > Display tab > “Enable event views” option
Photo View needs to be checked there in order for it to work (i.e. be available to users) on the front-end.
Please let me know how this goes for you.
Cliff
MemberSorry my reply wasn’t clear to you.
(Please note that attachments do not come through via email replies.)
I understand you want to import into tcufinearts.wpengine.com/events (subsite). What is the main site you want to import from?
Also note that both sites need to be running the latest (or near-latest) version of The Events Calendar.
Cliff
MemberGotcha. Sorry for the mismatch there.
https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/8391186-reminder-emails-for-x-days-before-event isn’t exactly what you’re asking either, but implementing something like that would probably work for newly-created events as well.
At this time, the only non-custom code solutions that I’m aware of that may work (third-party, not guaranteed or supported by us) are:
- https://wordpress.org/plugins/bnfw/
- https://woocommerce.com/products/follow-up-emails/
- https://wordpress.org/plugins/event-calendar-newsletter/
Please let me know if you find something that works well for you.
Cliff
MemberThanks for those details. We load the WooCommerce fields, which is why themes’ customizations can sometimes affect what’s happening here.
Do you use regular WooCommerce product pages? If yes, do the quantity selectors work there?
Cliff
MemberThis reply is private.
Cliff
MemberHi, Dan.
You could add CSS to hide
.tribe-tickets-remainingYou can add custom CSS code via your child theme’s style.css file, via WordPress 4.7’s Customizer CSS settings, or via a third-party plugin (not guaranteed or supported by us), like:
- SiteOrigin CSS (helps you visually build CSS selectors via its Inspector and Visual Editor, if that’ll help you)
- Simple Custom CSS
- Jetpack (supports regular CSS and the LESS and Sass pre-processors)
If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.
Or, for a more complex solution, you could use this snippet:
https://gist.github.com/cliffordp/94f37421a00db6f7a96368aa23a8d8bb
Please let me know how this goes for you.
Cliff
MemberHi, Meg. Sorry you’re experiencing this.
This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups before modifying anything on your site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Cliff
MemberHi, Jonathan. Sorry you’re experiencing this.
This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups before modifying anything on your site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
-
AuthorPosts
