[Cliff]

Hi, Sandy.

I understand you’re asking about Template Overrides. It looks like you’re putting this in the correct location, but maybe this child theme isn’t the active theme?

It’s a good idea to put some “junk” (like “blah blah blah”) in your template override file so you know for sure it’s the one that’s rendering.

If you still can’t get it figured out, our “how-to” walk-through video may prove helpful.

Please let me know how this goes for you.

[Cliff]

Hi, Jan. Thanks for your interest in our plugin suite.

I searched our database of Users and Orders for “heartside” and didn’t find anything. Unless there’s something else to search by, this means you/your company has never purchased any of our paid add-ons.

Please add Events Calendar PRO to your cart and checkout, at which time it will allow you to create an account.

Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

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[Cliff]

https://codex.wordpress.org/Roles_and_Capabilities#Capability_vs._Role_Table may be helpful (wherever it says something like delete_others_posts, the custom post type’s version, like delete_others_tribe_events, should match) when customizing the capabilities per role.

Those should apply to the wp-admin edit screen, such as Add New Event.

If you’re also wanting to restrict the Community Events form, see the settings page at wp-admin > Events > Settings > Community tab.

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Glad to hear and thanks for letting us know.

[Cliff]

Thanks for sharing, Tracey.

Mai, let us know how things go.

[Cliff]

While in Testing for Conflicts Mode (Twenty Seventeen theme with all custom code removed and only Modern Tribe plugins activated)…

• Does Map View still not load?
• If it does not, what is displayed in the console?

[Cliff]

If switching themes causes problems, the theme you’re switching from (and then back to) likely has bugs (i.e. report this issue to your theme author).

Switching to a default theme like Twenty Seventeen is to see if the .container img… code is still in the page source. If you don’t know how to check for this, please ping me once your site is running Twenty Seventeen, and I can look.

Please also remove that extra CSS you have added (note that if that’s exactly what you added, it has no selector so it wouldn’t apply to anything).

Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.

[Cliff]

Your 255 code is white with zero opacity. It’s kind of hacky and not as reliable (not all browsers support that 4th opacity parameter) as this:

background-color: transparent;

I would suggest switching to a WordPress default theme like Twenty Seventeen and seeing if that .container img… code is still in the page source. If it is, maybe it’s a plugin adding it. If it’s not, then I’d suggest reporting the issue to your theme author.

[Cliff]

Hi. We’re happy to help in general, but please understand that we do not provide support for any membership plugins. Additionally, it seems there are multiple requests in here. I’ll try to address your questions:

1) There are more capabilities than just edit_tribe_event. If you’d like to edit the default capabilities (who can do what), you may choose to consider modifying the behavior via custom code, a membership plugin, or possibly via a plugin like User Role Editor (we cannot guarantee its compatibility but it generally considered a reliable plugin). If nothing else, it can help visualize what capabilities exist.

2) Are you wanting to only restrict access to Community Events? If so, you might be interested in an upcoming extension that we’ll have (hopefully within a month or so, but we don’t commit to release dates) that will allow you to charge a fee to submit an event.

If that wouldn’t provide you the functionality you want, some membership plugins can restrict by URL. If yours does, you could restrict by “/events/community”.

I see you have both https://wordpress.org/plugins/members/ and https://woocommerce.com/products/woocommerce-memberships/ installed on your site. Which one are you planning to use? And what exactly are you trying to restrict access to?

[Cliff]

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[Cliff]

This reply is private.

[Cliff]

Thanks for the detailed reply.

The map pins won’t load until after the event list below it loads (since that’s how/where the Upcoming Events get determined).

Whenever seeing a spinner like that, it’s likely you have a console error. (If needed, you may reference our KB article Using Google Chrome Developer Tools.) I saw that you do, and it points to our plugin, but really it’s not (otherwise all users would be experiencing the same). Instead, it’s likely a plugin or theme conflict. I provided such troubleshooting steps in my previous reply so please troubleshoot what’s conflicting and then your Map View should load just fine.

Please let me know what you find out.

[Cliff]

Glad to hear that.

Sure, I can help with that tweak, but only if you provide me the link, since each site has different markup (one of the reasons we don’t provide customization support).

To be clear, by “legend” you’re referring to the colored category buttons, right?

[Cliff]

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