[Cliff]

Hi, Angela.

I’d guess https://theeventscalendar.com/support/forums/topic/using-feature-image-as-background-image/#post-1151188 is the correct snippet to use if you’re wanting each event’s single event page to have its featured image as the background. To implement this, you’d need to include it in the single-event.php file (see our Themer’s Guide) or put it in an action hook.

Both of these are outside our Scope of Support / Terms. Sometimes we’re able to provide some snippets, like Nico did in that thread, but we wouldn’t be able to implement them for you.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi, JW. I am unable to see the actual form at https://midwestfiberartstrails.org/events/community/add because I don’t have a user account (since you have Allow Anonymous Submissions unchecked).

If you have Community Tickets enabled but tickets aren’t showing up, you might not have it fully setup. Please reference https://theeventscalendar.com/knowledgebase/community-tickets-configuring-paypal-split-payments/ and let me know if you have any follow-up questions.

You might also benefit from this code snippet:

https://gist.github.com/cliffordp/6250485f5fe850e5404059c48de3e3ed

[Cliff]

Hi, Alex. I’ve pinged a developer to give this one a look for you. I hope to get back to you by Mon/Tues next week. Thanks for your understanding and patience.

[Cliff]

Hi, Matthew. Sorry you’re experiencing this.

Is this only happening with recurring events? If yes, does it also happen for the first event in a recurrence series (e.g. create a new recurring event–once daily for a week–that starts Oct 13 –> does only Oct 13 show up or not even that one)?

Do events appear in other views and just not month view? You might try disabling Month View caching: wp-admin > Events > Display tab > uncheck “Enable the Month View Cache”

Please let me know what you find out.

[Cliff]

This reply is private.

[Cliff]

Hi. Sorry you’re experiencing this.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now, but I expect the fix to be released within a week or so.

I apologize for this issue and appreciate your understanding and patience. For now, please follow the advice from that other thread.

Thanks.

[Cliff]

Sure thing:

body.single-tribe_events .tribe-events-event-image {
text-align: center;
}

Please let me know how this goes for you.

[Cliff]

Hi. I don’t personally see how this would be advantageous because they’re in order vertically by hour. I’m guessing you’re saying that you want featured events to appear as all-day events within Week View. Is this basically what you’re wanting? If yes, it’d definitely be a customization you’d have to explore on your own. Have you considered using the List View instead? Its styling prominently displays Featured Events.

Please let me know your detailed thoughts on this so I can see if I can be of any further help.

[Cliff]

Hi, Mark. Sorry you’re experiencing this.

Your active plugins and themes didn’t come through the System Information Report.

Since this isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Christiana. Thanks for your interest in our plugin suite.

We do not handle sales or support via phone or email; support forums are the only method, per our Scope of Support / Terms. (For your privacy, I removed your phone number from your initial message.)

We do not have any integration with FedRamp, but we do have an API: https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/

Additionally, our plugin suite functions great as a calendar, but it is not designed to operate as a booking/scheduling solution. Our Event Tickets plugin and its Event Tickets Plus add-on could help people register for events.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

You’re welcome. Have a great one.

[Cliff]

I’m glad to get this one sorted out for you! 🙂

[Cliff]

Thanks for the update. Have a great weekend.

[Cliff]

Justin, no Event Aggregator doesn’t convert recurring iCal events into recurring WordPress events, even if PRO is active.

In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each user’s questions/issues. Please keep this in mind for the future and start a new thread if you have additional replies regarding this thread. Thanks for your understanding.

(Carolyn, since you started this thread, feel free to continue replying to it if regarding the same topic.)

[Cliff]

One or all of these error messages is a known bug that should be fixed very soon.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now.

I apologize for this issue and appreciate your understanding and patience.

Once you get notified of a fix being available, please update and see if you get more after performing the update.

===

Regarding the conflict with Filter Bar and your theme, I can’t get deep into helping you debug it, per our Scope of Support / Terms.

However, I’d ensure you have WP_DEBUG and WP_DEBUG_LOG enabled, as previously detailed. You should always have them enabled on test environments, and the goal is for no WP_DEBUG and no JS Console errors to make it to production.

Please let me know if you have any follow-up questions on this topic.

[Author]

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