[Cliff]

Hi, Paul. We recently deployed some fixes to the app server the processes all the Event Aggregator requests.

Are you still experiencing this bug? If yes, is it exactly as before or maybe at all different?

Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

Hi, Eric. We recently deployed some fixes to the app server the processes all the Event Aggregator requests.

Are you still experiencing this bug? If yes, is it exactly as before or maybe at all different?

Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

Shane, please let me know each of these go for you:

1) Tags

Try this snippet:

https://gist.github.com/cliffordp/51586f8c6f98ed9e1e1f2adbdd1dcb0a

2) Site Searches

example.com/?s=screening would display both Posts and Events (and any other post types that are eligible to be displayed in search results).

If you’re wanting all site searches to be redirected to search only events — as if they would have entered the search phrase into the Tribe Bar’s Keyword search box, please try this snippet:

https://gist.github.com/cliffordp/23536ca604bca074a9d2f169277cfe59

3) Event Categories (not regular Post Categories)

They seem to be working as expected. For example, http://eventfamous.com/phnom-penh/events/category/classes-training-courses/ displays the Filter Bar like all other Events views and also has the applicable Event Category checked in the Filter Bar drop-down.

[Cliff]

Sorry if my previous reply was unclear. To finish assisting you, I need you to set an event back to being a Featured Event and then reply here with a link to it so I can see it while it’s a Featured Event and then provide any necessary CSS to make the featured image centered.

[Cliff]

Mathew, thanks for helping here.

Adam, Mathew’s advice looks sound. Change this:

function tribe_add_start_time_to_event_title ( $post_title ) {

to this:

function tribe_add_start_time_to_event_title ( $post_title, $post_id ) {

and see if that solves the issue for you.

[Cliff]

Hi, Rocky.

First off, thanks for your detailed message and sorry for all the trouble you’ve experienced.

I’m unsure how to compare http://p.tri.be/WdxdUs/2PQUOpEv to http://p.tri.be/frIEVf/5MUgMOH2, but one thing we’ve received reports of are events with special characters in them. However, this doesn’t seem applicable because of the duplicate event examples you provided.

This part seems the most promising avenue to explore further:

…it seems normally to be in pairs of 3’s (but hard to confirm due to the scope of the issue) – http://p.tri.be/nW89z4/49JR1zazOne other thing that we notice with this view that seems consistent, and we marked in in that screenshot, in the pairs of 3’s there’s always one event that does not have a user listed in the author column.

Here’s a link to an event that has been tripled – and this is the one that we don’t see an author assigned to in the admin – http://elriad.org/event/oriental-band-weekly-meeting-153/

Here’s the one above it in the admin: http://elriad.org/event/oriental-band-weekly-meeting-291/
And the one above that: http://elriad.org/event/oriental-band-weekly-meeting-429/

1)

The duplicate that doesn’t have an assigned author — http://elriad.org/event/oriental-band-weekly-meeting-153/ — also doesn’t have the same Event Description (post_content) as the other two. This obviously looks like a bug, but…

2)

…why would we duplicate it once to begin with (full duplicate)… and then duplicate it a second time (third instance of same event, missing at least the author and description)?

===

If you edit this event — http://elriad.org/wp-admin/post.php?post=24992&action=edit — and go to the Help menu and then check the box to display the Author Metabox, I see there is an author apparently assigned. You’d have to look in the database to know for sure. Could you please look at this post in the database and report back on both the post author and post content?

[Cliff]

This reply is private.

[Cliff]

Hi, Arturo. Thanks for your interest in our plugin suite.

I haven’t heard of CulinaryLocal so I don’t have that familiarization or frame of reference. However, I can highlight a few of our features that apply to your question:

1. You could use Events Calendar PRO‘s Additional Fields functionality for the minimum and maximum number of participants. You would also want to reference our Themer’s Guide in order to customize the display of events, like displaying the Additional Fields in a non-default location.
2. We do have a Sold Out badge and sold out events don’t get hidden when viewing events around the site.
3. I’m unsure if you’re saying you want to build a multi-page website for each event creator (for which you’d probably want WordPress Multisite) or if you’re just saying that each event needs to be translatable, or maybe something different. Either way, it sounds like you’ll need our Community Events and possibly our Community Tickets add-ons as well.

Because you’d need multiple add-ons, please check out our Bundle pricing.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Robert. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

It looks like you’re using the latest versions of our plugins so please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out. If you’re not able to determine the conflict here, please share an annotated screenshot or screen capture video to clarify exactly what’s happening here.

Thanks.

[Cliff]

Hi, Thomas.

I appreciate your question and the desire to customize it for your use. However, we cannot provide such in-depth customization help, per our Scope of Support / Terms.

If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

Thank you very much for your understanding.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

===

Also, in our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future. Thanks for your understanding.

===

To help get you started (going off your 2nd reply only)…

1)

The “Add to Cart” text is from WooCommerce, so that’s not coming from our plugin. https://docs.woocommerce.com/document/change-add-to-cart-button-text/ might help with what you’re wanting.

2)

You might need to leverage one of these action hooks:

• event_tickets_woo_complete_order
• event_ticket_woo_attendee_created

3)

Please see each event’s Attendee List Report: https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#attendee-list

4)

Not sure how to advise you further on this one.

[Cliff]

Hi. I’m unclear exactly what the issue is here. Would you be able to share an annotated screenshot, screen capture video, and/or relevant URLs to clarify exactly what’s happening here?

Since you mentioned “_self” and “_blank”, you might be looking for a snippet like this:

https://gist.github.com/cliffordp/3584b8aee70cde484700

[Cliff]

Hi, Miguel. Andras looped me in here to try to be of further help. However, you may choose to complete our Refund Request Form (typically 30 days after purchase) and link back to this thread for reference.

The snippet at https://theeventscalendar.com/support/forums/topic/event-categories-as-post-categories/#post-1228497 causes the Post Categories taxonomy to also apply to Events posts. Unless I’m misunderstanding your request, this snippet doesn’t seem relevant to what you were looking to accomplish.

The second thread you linked to seemed to be along the same lines as the first so likely not relevant to your request, which I am understanding as wanting to display Featured Events “on a blog page created with the theme Divi.”

Could you please link me to your blog page and describe (or include an annotated screenshot or screen capture video) exactly where you’re wanting to display these events?

For example, do you want the Featured Events in a separate area (e.g. sidebar widget or in a slider) on your blog page? Or do you want the Featured Events displayed as posts within the actual blog loop/cycle?

[Cliff]

Gotcha. I just tried it and that checkbox works as expected, even on recurring events.

Since I wasn’t able to replicate what you’re reporting and I haven’t heard of other customers reporting it, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi, Nicolas.

Please install, activate, and setup this extension: https://theeventscalendar.com/extensions/change-labels-events-venues-organizers/

After getting it setup, please let me know if it solves this issue for you.

[Cliff]

Hi, Aidan.

In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question…

1)

If you’re using WooCommerce, please go to wp-admin > WooCommerce > Settings > Emails tab > and see if that email address is what’s set for your “From” address option

2)

Please create a new forum thread about this separate topic. Please include a link to an example event that is at least 2 weeks in the future.

[Author]

Posts