Customize the "from" field in Tickets Pro

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  • #1363411
    Aidan Crawford
    Participant

    The system seems to be working well. But the email I’m getting is coming from [email protected] and there is no such email.

    Can I customize this field so that it is coming from a real address?

    While I’m here is there a way to not display the “cost” range? I have a pay at the door option that comes up as “Free – $125”

    #1364347
    Cliff
    Member

    Hi, Aidan.

    In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question…

    1)

    If you’re using WooCommerce, please go to wp-admin > WooCommerce > Settings > Emails tab > and see if that email address is what’s set for your “From” address option

    2)

    Please create a new forum thread about this separate topic. Please include a link to an example event that is at least 2 weeks in the future.

    #1377017
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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