[Cliff]

Hi. Sorry you’re experiencing this confirmed bug.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. However, I know it’s a high-priority bug and believe it’s due to be released soon (maybe a couple weeks).

One solution is to try downgrading to the previous version(s) of our plugins, available at https://theeventscalendar.com/my-account/downloads/

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi, Arthur. Thanks for your interest in our plugin suite and for your detailed question.

1)

The image didn’t come through, but our ticketing product doesn’t currently support PRO’s recurring events.

If you start to create a ticket for a recurring event, there will be a little question mark notice that reads:

Currently, tickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.

You should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.

Something some users are doing right now is using PRO’s recurring events to populate their events calendar but then breaking each occurrence from the series to turn them into single events — basically using PRO as an event generator but not actually using its recurring events functionality on the front-end. Others are just dealing with the tickets on recurring events even though you can’t then tell which occurrence they reserved the ticket for… use this information for your own reference but please don’t take it as any sort of recommendation.

2)

Our plugin creates one master calendar, but you can create the appearance of multiple calendars by using Event Categories.

Examples:

• main/master calendar where all the site’s events appear: http://wpshindig.com/events/
• WP Meetups category calendar: http://wpshindig.com/events/category/wp-meetups/
• Learning category calendar: http://wpshindig.com/events/category/learning/

There are additional methods and documentation at our Can You Have Multiple Calendars? KB article.

Note that this functionality is available in the free/core version of The Events Calendar. You would only need to buy one of our add-ons if you wanted those extra features (e.g. Map View from Events Calendar PRO).

3)

We don’t have any native membership plugin integrations, but our Event Tickets Plus (ET+) product basically just sends the user from the event single page to the WooCommerce Cart page. WooCommerce (and any membership or other extensions) would take it from there, so you could apply some discount or display some coupon code if they were of a certain membership level.

4)

This is how things work by default.

5)

This sounds like a fairly straight-forward/easy code customization, but it’d be dependent upon which membership plugin you are using.

6)

Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.

You could also Display a List of Attendee’s Events.

===

It sounds like we’d have most (if not all) of the functionality you’re looking for.

I definitely recommend Events Calendar PRO and Event Tickets Plus; Filter Bar would probably be a nice addition as well.

Depending on what you’d like to purchase, you might be interested in our Bundle pricing.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Brian. Looking at your System Information Report, it looks like you’re not on the latest versions. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

Thank you.

[Cliff]

Hi, Douglas.

Could you please specify the file name(s) you’re experiencing this with? With that information, I’ll be able to look into it further.

Please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see.

[Cliff]

Hi, Shay. Sorry you’re experiencing this.

This was an old bug that should have been resolved quite a while ago. Is it possible the recurring events that are off were created while running a considerably-older version (months ago) of PRO?

One way to double-check is to create a brand new event, such as recurring weekly from October 1 – December 1 and see how that works.

Please let me know what you find out.

[Cliff]

Hi, Kimberly.

I see you’ve purchased Event Tickets Plus (ET+) but you seem to be asking about Community Events and/or Community Tickets.

Did you purchase either of those, possibly through a different account on our site?

[Cliff]

Hi, Mary. Sorry you’ve been experiencing issues.

Facebook imports duplicating Venues during scheduled imports is a known bug that should be fixed in a near-term release.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

===

We do have pre-built Bundles if one of those might be a good fit for you.

If one of those won’t work for you, please email  with your desired bundle and they’ll be able to answer any pricing questions there.

===

Please do create a new thread for the issue of the wrong day being highlighted as Today. Please include a link to your site and also share your System Information (while in Testing for Conflicts Mode). That will give us a lot of extra information to help troubleshoot this.

 

[Cliff]

Sorry for the delayed response.

The code you shared includes example_update_instructor(), which is an undefined function. As it says in the comments, you need to create your own version of it, and it points you to https://github.com/moderntribe/the-events-calendar/blob/4.6.5/src/Tribe/Organizer.php#L417-L486 as a reference of what example_update_instructor() should be like.

[Cliff]

Because all the imports are actually processed on our Event Aggregator server, the import URL needs to be accessible publicly.

[Cliff]

I heard today that the latest Avada theme dequeues our Select2 so I gave it a look and they do

wp_dequeue_script( 'tribe-events-select2' );

and then they enqueue their own Select2 CSS and Select2 JS for Select2 version 4.0.3

Therefore, it might be worth a try on your end if you wish.

[Cliff]

Actually, I think I noticed that this file maybe loads for certain pages and then adds a sidebar displaying events.

If this is correct, is_tax() won’t work in this context. is_tax() works at URLs like http://wpshindig.com/events/category/wp-meetups/

You’re probably needing to use has_term() instead, although you’d have to figure out what works best for you and your custom coding.

[Cliff]

I see the file is called programs.php, which is not one of our template override files.

What is the full path to this file on your server so that I can better understand its context?

[Cliff]

Sure. No worries.

Threads only get Closed automatically after about three weeks of inactivity. If it does get Closed, you could open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

Sorry there’s not more context to share other than this fix is expected to be released soon (possibly this month).

I’ll be able to provide answers if needed after the fix is released.

Thank you for your understanding and patience.

[Cliff]

I’m glad you found a solution for this issue. Thanks for letting me know.

[Author]

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