Cliff

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Viewing 15 posts - 1,666 through 1,680 (of 10,686 total)
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  • in reply to: Post Update Widget Not Showing Some Events #1410780
    Cliff
    Member

    Glad to hear that. Thanks for confirming.

    Sorry for the trouble it caused. Have a great rest of your week.

    in reply to: Events Widget is showing non-featured events #1410455
    Cliff
    Member

    Thanks for the screenshot. That’s our Events List widget, not our Events Calendar widget.

    For your future reference, here are all of our plugin’s widgets and shortcodes.

    To your question, we just released an update for PRO that may affect this. I couldn’t replicate this issue on our latest versions, even with trying various Event Categories. Could you please make sure all your Modern Tribe plugins are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, I’d recommend disabling the plugin(s) that add the extra “to use as shortcode with id” and “display/hide widget” options and see if you make any progress with that.

    Please let me know how this goes for you.

    in reply to: License key not working after renewal #1410433
    Cliff
    Member

    Sure thing. Please login and visit https://theeventscalendar.com/license-keys/ for your new key starting with f7a5721ba…

    Please let me know how this goes for you.

    in reply to: Licensing Key #1410099
    Cliff
    Member

    Sorry to hear this, Tansey.

    Please share your System Information in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

    in reply to: Venue links redirect to homepage #1410049
    Cliff
    Member

    I’m really glad it was a straightforward solution. Thanks for sharing!

    in reply to: Post Update Widget Not Showing Some Events #1410036
    Cliff
    Member

    Thanks. I confirmed this bug. It’s actually all List Views, not just the widget.

    The development team will likely be fixing it this or next week (although we don’t guarantee release dates).

    I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: incorrect function? #1409965
    Cliff
    Member

    This reply is private.

    in reply to: Custom Fields on Event Category #1409960
    Cliff
    Member

    I’m glad you got this sorted out on your own. Thanks for letting me know.

    in reply to: Unable to set Venu #1409955
    Cliff
    Member

    This reply is private.

    in reply to: Displaying Wrong Date in Heading #1409936
    Cliff
    Member

    Sorry to hear that. Did you try the troubleshooting steps or only changing the date format?

    in reply to: Multi Day events display as one multi-day event #1409928
    Cliff
    Member

    You’re welcome. Thanks for adding your vote and comment on UserVoice!

    in reply to: PDF tickets Extension / problems #1409926
    Cliff
    Member

    Could you send me your new email.php that no longer has !important in it that you tested and is working in email but not in PDF?

    in reply to: Displaying Wrong Date in Heading #1409449
    Cliff
    Member

    Another thought is to try changing your date format to YYYY-MM-DD at wp-admin > Events > Settings > Display tab

    in reply to: Displaying Wrong Date in Heading #1409448
    Cliff
    Member

    Hi. I see your Photo View is displaying dates incorrectly. However, I’m not able to replicate this issue so I’d suggest following these recommended troubleshooting steps for your own site:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups before modifying anything on your site.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: Multi Day events display as one multi-day event #1409442
    Cliff
    Member

    By “add-ons” I mean things like Events Calendar PROFilter Bar, etc.

    That feature is on our long-term roadmap. It is estimated to be a fairly large effort and such time hasn’t been dedicated to implementing this yet.

    UserVoice is where we will post any update once it is eventually available, but I would not plan on having this feature for your project.

Viewing 15 posts - 1,666 through 1,680 (of 10,686 total)