Casey D

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Viewing 15 posts - 901 through 915 (of 1,178 total)
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  • in reply to: Customizing Template Files #158039
    Casey D
    Member

    At times, apostrophes are the bane of my existance. 🙂

    I updated the code and tested it on my machine, seems to work just fine now.

    If it helps you at all in the future, be sure to check code for it’s apostrophes. Sometimes the internet or software changes them to slightly different characters. If they are round ( ‘events_to_classes’ ) they are wrong and won’t work in code. Code apostrophes must be straight up and down ( ‘events_to_classes’ ). Hope this helps!

    2014-05-12 at 11.13 AM

     

    – Casey Driscoll

    in reply to: lots of Questions from a Rookie #158018
    Casey D
    Member

    Sorry I made a mistake in my last post! Set Recurrence to ‘Custom’ and Frequency to ‘Weekly’ and you  can then check Saturday and Sunday. Hope this helps!

    2014-05-12 at 10.57 AM

     

    – Casey Driscoll

    in reply to: lots of Questions from a Rookie #158011
    Casey D
    Member

    The ‘recurrence description’ is only a label, it doesn’t control the actual days/times of the events.

    2014-05-12 at 10.40 AM

    I think I can be more helpful if we start at the beginning.

    Can you tell me what it is you would like to do or what your situation is? It seems like you have an event that recurs every Saturday and Sunday? There is no way to create that pattern for now. I would create two separate events (the Saturday and the Sunday event) that recur every week.

    Does this make sense? Let me know if I can explain it better!

    – Casey Driscoll

    in reply to: Access to pro support for my clinet #157997
    Casey D
    Member

    If you go to https://theeventscalendar.com/my-account/license-keys/ you will be able to disconnect her site from your license. She will then be able to add her purchased license in her Event Settings > License page.

    Once she has an account and her license in place, she will have the exact same support that you have now.

    Does this make sense? Let me know if I can explain anything else!

    – Casey Driscoll

    in reply to: Search and customizing results page #157989
    Casey D
    Member

    Hello f2bproduction,

    Unfortunately that level of customization goes beyond the scope of the forums, so I won’t be able to help you much. I’m not sure what theme you are using, but I believe they have some markup in search.php to display that meta info. It is very non-standard.

    Here is some quick css that should do trick though. You may need to change the css selector a bit, but generally this is what you want.

    div.post_comment {
    display: none !important;
    }

    Unfortunately I won’t be able to help you much more with this css customization though. Good luck!

    – Casey Driscoll

    in reply to: Overview not showing correctly #157978
    Casey D
    Member

    Hello vonweiler,

    I think this tutorial will help you. Let me know if you are looking for something different.

    https://tri.be/removing-the-ical-import-button-from-month-and-list-views-in-pro/

    Cheers!

    – Casey Driscoll

    in reply to: Buy buttons like your site #157970
    Casey D
    Member

    Hello cloudnova,

    From what I can tell the url is working.

    2014-05-12 at 10.14 AM

    Are you still experiencing this problem on your end?

    Cheers!

    – Casey Driscoll

    in reply to: Event Reminders #157960
    Casey D
    Member

    Happy to help as much as I can! We’ll follow up in a bit after we’re reviewed that extension.

    We’d love it if you would leave us a review and let people know how much you like the plugin! http://m.tri.be/jt

    I’ll go ahead and close this thread. Let us know if we can help with anything else.

    Cheers!

    Casey

    in reply to: Number of products on my page #157956
    Casey D
    Member

    Hello f2bproduction,

    That shortcode is beyond my knowledge sorry! If you search the plugin code for ‘recent_posts’ though, you may be able to find the shortcode definition and all suitable parameters.

    Good luck!

    – Casey Driscoll

    Casey D
    Member

    Hello aalmon,

    We need you to do this and then we can move forward:

    Can you install and activate the Twentytwelve theme, and confirm the month view tooltips are working then? This will confirm that your theme is the problem. I’m not sure we will be able to help with this, you may have to contact the theme developer for an update.

    – Casey Driscoll

    in reply to: Events Calendar PRO – Countdown Clock #157948
    Casey D
    Member

    Hello jouvertrecords,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    in reply to: 301 Redirect #155629
    Casey D
    Member

    Hello revmsg,

    Really sorry about the delay here. There is a lot of moving parts in this thread so I wasn’t quite sure how to approach it. Typically threads don’t go on this long, sorry about that!

    At this point, I would ignore the 3.5.1 problems, and only stick with 3.5.2.

    Can you get into the admin of your dev instance without it redirecting? It would be super helpful to have that Help tab system info from the bottom (needs to be activated). Or at the very least, I’d like a list of your plugins. Multisite installs are pretty rare for us, and I’m not sure if you’ve caught a bug in our code. I’d like to be able to reproduce the problem on our side though.

    Can you expand on this a bit?

    Confirmed. Switched dev machine to 2012, 3.9 (most recent), and no plugins except events & pro. Still had a redirect happening on the affected sites.

    That is with 3.5.1 Core and 3.5.2 Pro. Are only some sites affected? Can you give me more info on those? Is there a particular pattern?

    Thanks!

    – Casey Driscoll

    in reply to: Search above calendar makes my events disappear. #155582
    Casey D
    Member

    Hello lorrainebow,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    in reply to: Events redirects to front page #155578
    Casey D
    Member

    Hello lena1978,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

    in reply to: PRO account functions not working #155572
    Casey D
    Member

    Hello larafarwell,

    We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Cheers!

    – Casey Driscoll

Viewing 15 posts - 901 through 915 (of 1,178 total)