[Casey D]

Hello aetheriusla,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello loakine,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello francoye,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hello mkarsenti,

We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Cheers!

– Casey Driscoll

[Casey D]

Hi Cloud Genius,

Would you mind starting another thread! We try to keep it to one thread per user request.

Thanks!

– Casey Driscoll

[Casey D]

Hello ardentllc,

Happy it worked out!

We’d love it if you would leave us a review and let people know how much you like the plugin! http://m.tri.be/jt

I’ll go ahead and close this thread. Let us know if we can help with anything else.

– Casey Driscoll

[Casey D]

Hello Kory,

Thanks for contacting us!

Yep! With the WooCommerce Tickets plugin the tickets will function just like a product. Different items can be added to the cart before checkout.

Cheers!

– Casey Driscoll

[Casey D]

Hello skull_roh,

Thanks for contacting us!

There is one universal ticket template you can edit/create by following the instructions on >> https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

You can also add a ‘ticket header image’ for each event that will show up in the email.

 

Hope this helps! Let me know if I can explain anything else!

– Casey Driscoll

[Casey D]

Hello gumwp,

Thanks for contacting us!

After talking to the devs, a lot of this functionality is intentional, mostly by design of WooCommerce. I’ll do my best to hit each of your points.

Scenario 1:

Event A attendee is intentionally left on the list. In cases of ‘goodwill’ the money/ticket may be refunded but ticket holder still allowed to attend. For example, an upset customer who is refunded the money but allowed to attend to make them happy. With our next update, you will be able to delete users completely from the attendee list, for now they are just annotated.

My fellow support agent recommends for now to cancel the order and rebuild it as desired. There is no other way currently to ‘cleanly’ transfer ticket holders to different events.

Scenario 2:

Apparently this is also an intentional design of WooCommerce. I agree with you, products like tickets should auto-increment/decrement for certain scenarios, but WooCommerce is built for other types of items. Physical items shouldn’t automatically adjust based on cancellations and returned orders, at least according to Woo when we asked them. Their system is built to manually edit the stocks after items are returned or otherwise changed.

Our plugin philosophy is to build them as cleanly and as closely inline to the core plugin. This helps prevents conflicts and maintenance problems. So we continue Woo’s line of thought into our products.

Hope this helps explains things! I think I answered all of your points. Took me a few minutes to understand this all when first explained to me, so feel free to ask any questions!

Cheers!

– Casey Driscoll

[Casey D]

Hello cloudnova,

Thanks for contacting us!

Unfortunately that level of customization goes beyond the scope of the forums.

If you check out our Themer’s Guide, you could probably make a template override to display what you want.

I didn’t have a part in making our page, but I believe it is the set up for the theme. Depending on how you are building that table, you can make those links go directly to the cart instead.

I won’t be able to help you with that here though. 🙁

Good luck!

– Casey Driscoll

[Casey D]

Hello f2bproduction,

Thanks for contacting us!

I’m not sure I understand correctly (maybe something is lost in translation?).

Do you want all the comments to show in the search results? Or just the number of comments?

From what I can tell there is a link to the comments, is that what you were looking for?

 

– Casey Driscoll

[Casey D]

Hello coldtowne,

Thanks for contacting us!

If I understand correctly, the tickets iframe is disappearing 1 hour before it’s scheduled?

My gut says it is a timezone issue. Can you compare what your WordPress General Settings > Timezone says versus the Eventbrite Timezone? If there is a difference of an hour that might be the problem.

Currently the Eventbrite plugin does not account for differences in timezone, you must do that manually.

 

 

But first it’s best to check to see that is the problem.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello nuvonium,

Sorry to hear you are experiencing this!

We have this marked as a known bug under going active development. I can’t give a specific timeline unfortunately, but will be release in an upcoming maintenance build.

In the mean time, here is a thread that can give you a workaround for now >> https://theeventscalendar.com/support/forums/topic/time-zone-in-eventbrite/

Thanks for y0ur patience and understanding! I’ll reopen this thread to update you once the patch is published.

Cheers!

– Casey Driscoll

[Casey D]

Hello f2bproduction,

Thanks for this info!

Here is a list of shortcodes in WooCommerce >> http://docs.woothemes.com/document/woocommerce-shortcodes/

This may ultimately be a problem with their plugin, it their shortcode isn’t working. I would expect the number of product to shrink to 3, if you changed that parameter. I’m not sure that parameter is supported on that shortcode. Could you try another shortcode and see if that helps?

Cheers!

– Casey Driscoll

[Casey D]

Hello astcit,

All functions must go in a php file. Usually for a WordPress addon like this, it will go in your current theme’s functions.php

Here is more code that should point you in the right direction.

Change text from 'Events for' to 'Classes in' in month view

A lot of learning is experimenting, so feel free to cut things up to get started. If you want *every* instance of ‘events’ changed to ‘bookings’, I think the code you want for the above link is

return str_replace( ‘Events’, ‘Bookings’, $txt );

Unfortunately that level of customization goes beyond the scope of the forums.

Good luck!

Cheers!

– Casey Driscoll

[Author]

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