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- This topic has 18 replies, 2 voices, and was last updated 11 years, 11 months ago by
Casey D.
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May 6, 2014 at 8:54 am #151759
revmsg
Participant> This is a peculiar error that should not really happen under normal circumstances. Can you confirm that the file it is looking for is actually there? If the file is there it shouldn’t 500 error out.
This file isn’t there in the 3.5.1 zip we downloaded.
> After talking with our devs they are really not sure why ‘filter_canonical_link_on_recurring_events’ is causing 301 redirect problems. Can you confirm the problem still exists (with 3.5.2) with all other plugins deactivated and the theme set to twentytwelve?
Confirmed. Switched dev machine to 2012, 3.9 (most recent), and no plugins except events & pro. Still had a redirect happening on the affected sites.
May 6, 2014 at 8:55 am #151761revmsg
ParticipantI agree that “filter_canonical_link_on_recurring_events” is likely not the root cause, but it was the furthest down the chain we could get before losing the thread on the redirect.
May 9, 2014 at 3:48 pm #155629Casey D
MemberHello revmsg,
Really sorry about the delay here. There is a lot of moving parts in this thread so I wasn’t quite sure how to approach it. Typically threads don’t go on this long, sorry about that!
At this point, I would ignore the 3.5.1 problems, and only stick with 3.5.2.
Can you get into the admin of your dev instance without it redirecting? It would be super helpful to have that Help tab system info from the bottom (needs to be activated). Or at the very least, I’d like a list of your plugins. Multisite installs are pretty rare for us, and I’m not sure if you’ve caught a bug in our code. I’d like to be able to reproduce the problem on our side though.
Can you expand on this a bit?
Confirmed. Switched dev machine to 2012, 3.9 (most recent), and no plugins except events & pro. Still had a redirect happening on the affected sites.
That is with 3.5.1 Core and 3.5.2 Pro. Are only some sites affected? Can you give me more info on those? Is there a particular pattern?
Thanks!
– Casey Driscoll
May 26, 2014 at 2:14 pm #178484Casey D
MemberHello revmsg,
We typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.
Cheers!
– Casey Driscoll
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