Forum Replies Created
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AuthorPosts
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March 6, 2018 at 3:36 pm in reply to: Display Views gives 404 error when translated into French #1471638
Brendan
KeymasterHi there,
I don’t have an example but I spoke to some devs about this issue and there may be another thing you can try. So the issue is WPML doesn’t recongnize the translated views like “mois”.
The slug CAN be translated, but it looks like somehow the WPML cache “gets in the way”.
After translating the slug properly, you need to:- Re-save your permalinks
- Clear WPML’s cache (using the Troubleshooting page under “Help).
Here is how to clear the cache: WPML > Support > link to Troubleshooting page > “Clean Up” section.
Let me know if that solves your issue.
Thanks,
BrendanMarch 6, 2018 at 3:05 pm in reply to: Help! My hosting company saying one of my Events plugins is crashing my site #1471615Brendan
KeymasterHi there,
Glad you got it figured out. Let us know if there is anything else we can help with.
Thanks,
BrendanMarch 5, 2018 at 2:13 pm in reply to: Events Display Not Being Contained and bleeding over into other elements #1470529Brendan
KeymasterHi there,
I will let the devs know this is happening. In the mean time you can add this in your custom css
.fusion-text iframe { width: 280px; }Let me know if that works.
Thanks,
Brendan
March 5, 2018 at 2:00 pm in reply to: Display Views gives 404 error when translated into French #1470520Brendan
KeymasterHi there,
We are working with WPML but not everything works and its going to be a long process on getting the two plugins to work together correctly.
However, that being said, a lot of progress has been made working together. Please check out this guide and especially looking at the 404 error issue and how to fix it at the bottom. Let me know if that works for you.
Thanks,
BrendanBrendan
KeymasterHi Daniel,
Thanks for the response and clarifying. Let us know if you have any other issues.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for your patience. Our team is still working on a fix.
We will email you as soon as its fixed.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for your patience. Our team is still working on a fix.
We will email you as soon as its fixed.
Thanks,
BrendanMarch 5, 2018 at 10:39 am in reply to: Event end time won't allow entry. Keeps matching begin time. #1470296Brendan
KeymasterHi there,
Is it still the one event or have their been two events created? Also, was any type of duplicating plugin used or was this event manually created from the start?
Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.
Let me know what you find.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for emailing support. This isn’t part of our extensions so it would be up to you or a developer to make this modification. Definitely possible with some plugin customizations. Check out our themer’s guide to see how to get started.
Thanks,
BrendanBrendan
KeymasterHi there,
Can you try re adding your key?
Let me know how that goes.
Thanks,
BrendanMarch 2, 2018 at 3:30 pm in reply to: Events Display Not Being Contained and bleeding over into other elements #1468824Brendan
KeymasterHi there,
Sorry, had to get a copy of Avada. I added the same way you did and got the same results so not sure its supported this way. Have you tried adding shortcodes or by the Avada fusion element of Events?
Thanks,
BrendanMarch 2, 2018 at 2:42 pm in reply to: Display Views gives 404 error when translated into French #1468776Brendan
KeymasterThis reply is private.
Brendan
KeymasterThanks Jacob, we will keep you posted.
March 2, 2018 at 2:12 pm in reply to: Conflict between Enfold 4.2.2 and Events Calendar PRO 4.4.22 #1468757Brendan
KeymasterHi Eoghan,
Thanks for your patience. Yes, the bug is still pending a fix. Unfortunately I do not have a release date.
We will email you as soon as its complete.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.
If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.
Thanks,
Brendan -
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