Forum Replies Created
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AuthorPosts
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Brendan
KeymasterThanks Hans-Gerd!
March 7, 2018 at 6:40 pm in reply to: Can we hook our Square Processing account into Tickets Pro Version? #1472865Brendan
KeymasterHi there,
Thanks for email support. As long as you use WooCommerce you can hook it up with Square.
Thanks,
BrendanBrendan
KeymasterHi Ellen,
Thanks so much for reaching out!
Here is the Nonprofit form to fill out:
https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-nonprofit-organizations/
Please note that the Nonprofit discount does not include access to our premium support forums, so if you are interested in support, you may want to purchase a full-cost license.
In regards to compatibility with your theme, our plugins work with the latest version of WordPress and most themes as long as they follow WordPress coding standards.
Please let me know if you have any other questions!
Thanks,
Brendan
Brendan
KeymasterHi there,
Thanks for emailing support. I just attempted to import and got 10 events from that ics file so it worked on my dev server. Can you tell me if you are receiving an errors in the event aggregator by checking Events > Help > Event Aggregator System Status.
Also, are you doing a manual import or a scheduled import?
Thanks,
BrendanMarch 7, 2018 at 1:54 pm in reply to: Event end time won't allow entry. Keeps matching begin time. #1472713Brendan
KeymasterHi Todd,
Can you send the debug info when you are trying to edit?
Definitely looks like a conflict and want to see what errors are coming up to help further troubleshoot this.
Thanks,
BrendanBrendan
KeymasterHi there,
Unfortunately this is not an option. You would after to manually add them after the import.
Thanks,
BrendanBrendan
KeymasterHi there,
They do not need to be the primary domain. Any domain will work as long as you do not exceed the total.
Thanks,
BrendanBrendan
KeymasterHi Hans-Gerd,
We have seen issues with that plugin. I would try using Duplicate Posts instead. Not sure why you are now experiencing issues, but that plugin is not supported.
See here: https://wordpress.org/support/topic/plugin-changes-url-of-source-event-to-the-same-as-the-duplicate/
Let me know if the duplicate post plugin works.
Thanks,
BrendanBrendan
KeymasterAnytime Melanie!
Brendan
KeymasterHi there,
The licenses are attached to the actual domain names so it will not matter how many servers are involved.
Hope that helps.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.
If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.
Thanks,
BrendanMarch 6, 2018 at 8:34 pm in reply to: User account integration and managing previous bookings #1471784Brendan
KeymasterHi there,
Since Events Tickets plus uses woocommerce, the person can create an account and have their info stored. Essentially they are an existing customer buying another event or product.
Hope that helps.
Thanks,
BrendanBrendan
KeymasterHi there,
Thanks for emailing support. In event settings you can add global additional fields as well that can be used in any event.
Thanks,
BrendanBrendan
KeymasterHi there,
We can’t guarantee out-of-the-box WCAG 2.0 AA compliance, that’s true – though it should certainly be readily achievable with some customization work. This is not however a service we ourselves provide but you could certainly speak to a suitably qualified developer or agency for assistance with this by consulting the folks listed on this page.
Thanks,
BrendanBrendan
KeymasterHI there,
Thanks for emailing support. The views are already in the calendar and live on the site so they should have been indexed by Google nonetheless. Also the default view will take over the “classes” permalink so this will not change SEO.
Hope that helps.
Thanks,
Brendan -
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