[Brendan]

Hi Jennifer,

Glad you got it figured out.

Let us know if there is anything else we can do for you.

Thanks,
Brendan

[Brendan]

Hi. Sorry you’re experiencing this.

Thanks for your detailed message.

Please install the Rewrite Rules Inspector plugin (third-party, not guaranteed or supported by us) and send me a screenshot of its analysis of https://ncrla.staging.wpengine.com/servsafe-certification-courses

Thanks,
brendan

[Brendan]

Hi Mike,

We will be here expect Christmas day and the weekend. That being said, the part I need is the docx file. Can you zip it and send it that way?

Thanks,

Bredan

[Brendan]

Hi Cynthia,

Thanks for the detailed replay of how you are received this error. I will let the dev team know.

Thanks,
Bredan

[Brendan]

Hi there,

Thanks for the email. Are developers are still working hard to resolve this issue. Unfortunately I do not have a completion time. I do have you marked down though for a notification.

Thanks,
Brendan

[Brendan]

Hey, thanks for writing in!

We run a number of sales and promotions throughout the year and you can find the latest and greatest offers listed on our Deals, Coupons & Discounts! page.

If nothing there fits exactly what you’re looking for, I’d suggest either subscribing to our email newsletter or following us on Twitter because we also make those announcements there.

Cheers!

Brendan

[Brendan]

Hi Joseph,

Thanks for emailing support and sorry you are having issues with the update. We are aware of the issue. A workaround would be to manually update by deleting the plugin via the wp-admin and then uploading the plugin files through ftp.

Let me know if that works for you.

Thanks,
Brendan

[Brendan]

Hi Narciso,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Brendan]

Hi Caleb,

Thanks for the email. Yes, you can log into your account and go to My Account to see your products. There you will see an option to upgrade and it will charge you the difference in cart.

Hope that helps!

Thanks,
Brendan

[Brendan]

Hi Marcos,

Yeah, ACF would be more along the lines of custom development which we do not support, however looks like some other customers have found ways to work with it. Check out this thread: https://theeventscalendar.com/support/forums/topic/backend-integration-of-advanced-custom-fields/

Let me know if that helps in any way.

Thanks,
Brendan

[Brendan]

Hi Derrill,

Glad it work. I see this happening with a few other customers as well so we will look into it further. I am glad we confirmed this a viable workaround.

Thanks,
Brendan

[Brendan]

This reply is private.

[Brendan]

Hey Christopher, thanks for chiming in!

You’re totally welcome to follow along as I help troubleshoot this issue with Matt. In fact, you can subscribe to receive an email when there are updates to this thread. If you’d like direct support, however, it would be awesome if you could open a new thread. We find it’s much easier to address one reported issue at a time in a thread and that sometimes seemingly similar issues wind up being something completely different.

Thanks so much!
Brendan

[Brendan]

Hi there,

Thanks for email support.

You cannot set the user, however you can add attributes to each ticket or create three separate tickets with those levels. If you purchase the plugin and find it doesn’t suit your needs, we do offer a 30 day full refund.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there!

Thanks for emailing support and for your question about using inline custom fields.

You can take a look at our Themer’s guide that explains in more detail how you can target different templates and what custom fields you can use. Let me know if that helps.

Thanks,
Brendan

[Author]

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