Forum Replies Created
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Brook
ParticipantHowdy Eastridge,
Thanks for sharing that info. In examining your site I see that the event times appear to be correct prior to November, but after November they are an hour off. It would seem likely that something to do with Daylight Savings Time is happening here. What happens if you switch the event to a UTC timezone instead of one of the named cities? Does that fix the event?
- Brook
Brook
ParticipantThat’s good to know. When I am in similar shoes to yours my first step is always trying to isolate the problem, then we can try to find a way to correct.
We have built up compatibility with the Genesis framework, but it is possible that things built atop of Genesis like Dynamik might not be compatible. I am not super familiar with Dynamik. I wonder if you could generate a basic Dynamik child theme, the most basic possible, and test to see if the issue persists. If so then this is almost definitely a problem between The Events Calendar and Dynamik. From here, if the CobaltApps team is willing we could work with them and see if we could find and fix the compatibility together. Unfortunately two teams working together is inherently a lengthy process, but eventually one or both of us can release a new version that adds compatibility.
If the basic Dynamik theme doesn’t suffer from the same issue, try adding your customizations one at a time until the issue resurfaces. Once we’ve narrowed it down, we can probably find a fix.
Does that sound like a good plan? If so, what’s the result?
- Brook
Brook
ParticipantHowdy Timothy,
Thanks for clearly describing the problem and sharing a link. I would love to help you with this.
This can be a bit problematic to diagnose. That file you shared does generate error whenrun through an ICS validator, meaning it’s not a completely valid iCal file. But I am not convinced that’s the issueas I seem to be able to import that as a one-time import.
Can you import other feeds? What happens if you drop HTTPS and go with the HTTP file? Like this:
http://nwcog.ccbchurch.com/w_calendar_sub.icsA lot of servers can’t import HTTPS. Does that work?
- Brook
Brook
ParticipantHowdy Banafsheh,
Thank you for sharing the solution! I did not realize that might happen when updating Avada. Good to know. I appreciate you getting back.
Let us know if you ever need anything else. Cheers!
– Brook
December 21, 2015 at 7:24 pm in reply to: Created event for last week of dec 2015 but could not see events #1045007Brook
ParticipantHowdy rupesh,
That is interesting. I am happy you found a solution. Thank you for getting back.
If you ever need anything else please don’t hesitate to open a new topic. Cheers!
– Brook
Brook
ParticipantHowdy Birgit,
Good question. I would love to help you with this.
Currently the best way to do this is to use a post duplicator and copy the event, then change it to the next date in teh series.
We do have a feature request to support truly arbitrary recurrences, but it has not got a lot of votes yet. If that is something you would like to see us build please vote on it (click here).
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Brook
ParticipantHowdy Annie,
I would love to help you with this.
There is an option to change the amount of views you see per pafe. Head over to WP-Admin > Events > Settings and change the “Number of events to show per page” to something higher. That might help address your issue of too many pages.
There is not an “option” thought to show only event titles and more events. But, this is still totally doable if you are down for making a customization. You can either modify the list view or create a new custom view like our example Agenda View. This will require a decent measure of WP Theming experience thought.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
December 21, 2015 at 7:00 pm in reply to: Default Country Setting and Others don’t Work in TEC 4.0.2 #1045000Brook
ParticipantHowdy Cesar,
Thank you for reporting this bug. I am seeing that on my system as well. I am very sorry this is hitting your site too. I have logged this bug. From there our strategist will find the soonest possible release that we can fix this in, and once it is ready to be released we will post back in this topic and let you know.
In the mean time let me know if you have any questions. Cheers!
– Brook
December 21, 2015 at 6:48 pm in reply to: Page Load problem for Categories with no current or future events scheduled #1044993Brook
ParticipantHowdy Abigail,
Thanks for the thorough description. I would love to help you with this.
It sounds like your server is probably encountering a PHP error when attempting to load those pages. Do you know how to check the error logs on your server? If you are some seeing some errors for around the time you are trying to load that page, could you copy/paste them here as a private reply?
Another thing to try would be to test if a “conflict” is happening, and if so narrow it down so we can find a fix for it. This guide walks you through how to test for a conflict, and then identify what is conflicting. Usually PHP errors are the result of a conlflict, hence why this would be a good step too.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Brook
ParticipantHowdy William,
I would love to help you with this.
It sounds like there is probably a theme or plugin that is not yet compatible with The Events Calendar 4.0+. You say you contacted your theme developer, have you already determined that it’s your theme? If so, would you mind sharing a copy of it with us? I can see if I can fix that error for you.
Or if you’re not 100% sure it’s the theme, we should make sure. In order to proceed we will need to test if a “conflict” is happening, and if so narrow it down so we can find a fix for it. This guide walks you through how to test for a conflict, and then identify what is conflicting.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
December 21, 2015 at 6:42 pm in reply to: Search results list repeating events – how to limt results? #1044988Brook
ParticipantHowdy Ian,
Iam happy to explain how to do that. But I have to level with you, it’s going to be an advanced modification and require a fair bit of WP Query knowledge for you to write it.
In order to accomplish this you will tap into the WP_Query for the search page and exclude event child posts. Every recurrence of an event will be a child post, so excluding child posts that are events will hide all but the original event in the series.
If this is something you can write yourself, or perhaps don’t wnat to write yourself, please request it as a feature: UserVoice (feature suggestion page for The Events Calendar) If other people are interested in it as well we might be able to dedicate a few hours to getting a step-by-step tutorial or even a feature in the plugin that does this.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Brook
ParticipantHowdy guys,
I definitely follow what you are after here. The technical term is you want to “disable ajax loads”. We used to try and support this, in a distant past version of the calendar we had a tutorial that allowed you to do this. But peoples sites were constantly breaking with these tutorials, almost every time they updated the plugin. It just proved too time consuming to support disabling ajax, and so we can only provide limited support for it.
That post Adis linked to does help you disable Ajax for Month View though. Is that what you are looking for: https://theeventscalendar.com/support/forums/topic/disable-ajax-in-month-view/
You could also request that we reinstate disabling Ajax as a feature. You can do this on UserVoice (feature suggestion page for The Events Calendar). From there we will watch the topic to see if it gets a lot of votes, and if it does we can definitely dedicate the time it will take to build and support this.
Does that all make sense? Is that what you’re looking for? Please let me know.
Cheers!
– Brook
Brook
ParticipantHowdy J,
Good question. To do it the “proper” way where you see the one event stretch over all the days is actually very difficult to do. It will require an in-depth modification of the calendar. Probably 10-20 hours of work for someone with a intimate knowledge of our API. <span style=”line-height: 1.5;”>Which is why you should vote on this feature request. That request would make an event look like this:</span>

But if you are looking for something a little more hacky, you might be able to get a good solution. You could set the event to start time on Monday and the Event time to match each other. This will cause the event to be treated as having no end time in our various views so it will only be showed on Monday. From there you could add an Additoinal Field called “End Time” and specify the en time in there as text. That way when people click on the event, which only appear on monday, they will see in the text that it actually spans through Friday.
Does that all make sense? Does that answer your question?
Cheers!
– Brook
December 20, 2015 at 11:43 pm in reply to: Buying multiple tickets at once: gathering attendee information #1044475Brook
ParticipantHowdy Norbert,
Good questions. One thing I should mention at the outset is that we are building attendee meta collection as a feature for Event Tickets Plus. That will likely be a part of our version 4.1 of Event Tickets Plus which is due out as early as February.
In the mean time it will take quite a bit of custom work to get made. The Add To Cart page is a template that can be edited. The template can be found here: public_html/wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php The best way to modify it is by creating a theme override, which our Themer’s Guide walks you through step-by-step. Basically that is the template where you could add the fields, btu the fields and any javascript they will need is up to you to put together. It will involve a third party plugin or solution that I am just not an expert on, and not able to walk you through that part of it.
Does that answer your question?
Cheers!
– Brook
Brook
ParticipantHowdy Kenneth,
I am sorry this is still giving you issues. Thank you for reaching out.
We have seen a few people report that 4.0.2 did not fix it for them. I am worried our messaging was not clear enough when we said “it’s fixed”. It should be fixed for newly imported events. But there is not way to fix it for past events without you deleting them and reimporting them. Now that said, perhaps you have already tried doing this and are still seeing the issue? If not, mind walking through these steps?
When the event gets imported into the database the first time it will save with the improper time. Reimporting the event might not correct the time, which could explain why your event in January is the proper time.
I would like to have you try fully deleting a few events from the database. In order to do that we are going to need to past this snippet in your theme’s functions.php file. usually when you delete an iCal imported event it is still hidden inthe database, so that it does not get reimported when you do your next import. This snippet will cause a deleted event to be truly gone, and thus when you run your next import the events will come back.
Paste it at the top of your theme’s functions.php file you can replace your theme’s opening <?php tag with that snippet.
With that in place try deleting a few of your problem events, and then reimporting them. Do the correct times show up?
Let me know if that helps, or if those are the steps you already tried. Thanks!
- Brook
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