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I recently discovered that all of the recurring events on my PRO calendar are displaying one hour later than indicated in the event details. To try fixing the problem I have turned off all plug-ins except Events Calendar and Events Calendar PRO, cleared the cache, looked at the calendar again — the problem was still there. I have updated to the most recent version of both EC and ECPRO.
I have the WordPress timezone set to Los Angeles (we are in Seattle) and have tried the EC timezone set to both local timezone for each event (with the correct timezone selected in the event) and site wide timezone everywhere. The problem persists.
Howdy eastridgechurch,
Thanks for reaching out. You have tried some good debugging steps so far, i appreciate your detailing everything.
There are a few things I would like to examine within your system info. Would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.
Also, is the problem site live somewhere that I could see? Mind sharing a link?
Cheers!
– Brook
Howdy Eastridge,
Thanks for sharing that info. In examining your site I see that the event times appear to be correct prior to November, but after November they are an hour off. It would seem likely that something to do with Daylight Savings Time is happening here. What happens if you switch the event to a UTC timezone instead of one of the named cities? Does that fix the event?
- Brook
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