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Kyle,
Yesterday I got in touch with the gentleman who runs that website, the one with the malfunctioning conversion tool. He acknowledged the error and has already fixed it! So, you should be able to use the online conversion tool now as well.
Please let us know if you are now able to convert it. We light to ensure our recommended tools are working right. Thanks!
– Brook
Howdy ckangell,
I think your close script is probably attaching itself onload. This is an issue when we run an ajax call, because onload will have already fired and your script will not attach itself to the new content. To remedy try reattaching your function once an ajax call is made. You can do that by replacing the console.log line in the following with your relevant functions:
jQuery(tribe_ev.events).on(“tribe_ev_ajaxSuccess”, function () {
console.log(“tribe_ev_ajaxSuccess”);
});Does that work for you?
– Brook
Howdy Kyle,
Thank you for pointing out that dead link. We will see about getting that fixed in an upcoming version.
You should be able to convert your CSV file using any advanced notepad program. Are you on Windows? Notepad++ allows you to open a file of most any encoding, and then save it as utf-8. Once you have opened the file you will see an Encoding menu at the top which will allow you to convert it, once converted just save the file. If you are on a Mac here are a few alternatives: http://tamanmohamed.blogspot.com/2012/11/mac-alternatives-to-notepad-on-mac-os-x.html
Did that help you successfully convert the file?
– Brook
Howdy Werner,
Good question. You can not directly set your home page to be to be the events calendar in Options > Reading. However, there are two ways to make this happen. For one, you can setup your home page to display event data just as the events page does using template tags. You would have to dive into our documentation a bit get that setup: https://theeventscalendar.com/support/documentation/
If your server is running Apache like most servers, a much simpler method would be to redirect the home page to your events URL (which is usually http://yourdomain.com/events/). This can be done by modifying your .htaccess file, or finding a plugin to create the redirect for you. If you are unfamiliar with .htaccess it is probably best to get a plugin, as a misconfiguration to that file can result in your site going offline until it is properly configured.
Will one of those work for you?
– Brook
Since this issue appears to be resolved for all by the hotfix we released on Thursday, I am going to close down the thread. Thanks to everyone for helping us fix it.
Howdy Mdreher,
The Pro version is an addon to The Events Calendar. When you update the base plugin/free version it will fix this issue for both plugins. Please let us know if that is not the case for you. We want to make sure this is completely resolved.
To everyone else who has experienced this issue, please update the core Events Calender plugin to version 3.3.1. You can update from your WP admin plugin screen, or manually download it here: http://wordpress.org/plugins/the-events-calendar/changelog/
Thanks to all for helping us identify and fix this! Please let us know if for some reason any of you are still seeing an all day event incorrectly span multiple days.
– Brook
That is good to hear! Sorry you had to downgrade. We will let you know as soon as the hotfix for 3.3 is ready.
– Brook
Howdy epratt,
You can download 3.1 from here: http://downloads.wordpress.org/plugin/the-events-calendar.3.1.zip
Do not forget to make a backup of your database just in case. Always a good idea when up/downgrading.
– Brook
Howdy epratt,
With the right configuration I was able to reproduce this issue. Unfortunately this is a bug. Our devs are currently looking into fixing this ASAP. We will let you know as soon as a full fix is available.
I was able to alleviate the worst of this issue by going into the Events Calendar settings > General Tab > and changing the “End of day cutoff” to 12am. What this did was stop the events from showing up twice in Month View. Unfortunately the event still continues to show an erroneous end date of the day before in the Event Details views.
You can still downgrade if you wish to. Go into Account Central > Downloads and a download past version of our plugin. By manually removing the new plugin folder and unzipping an old plugin in its place, you can downgrade.
I am sorry you found a bug. Thank you for reporting it! Please let me know if this helps.
– Brook
Howdy spotstudio,
Our programming documentation is here: http://docs.tri.be/WPEC-Tickets/
We have a solid tutorial for familiarizing yourself with the plugin as well: https://tri.be/support/documentation/wpec-tickets-new-user-primer/
Is this what you are looking for?
– Brook
I am glad you had a post ID on hand to lookup, that helps. It is extremely strange for something to be deleting rows entirely from the database. But, if you are quite convinced that the entries are missing from the database then you can skip sending us a copy.
Unfortunately missing entries means that briefly disabling all of the plugins did not tell us which of them is conflicting. Whatever is causing this is evidently completely removing the entries after a period of time.
I have scoured our sources to see if anyone is having a similar issue, and consulted with the team. This looks very much like a conflict caused by one or more of the other 20 plugins on your site. I know you do not want to hear this, nor do I really want to say it, but the only real way to find which plugin(s) cause the conflict is going to be disabling suspect plugins long-term, and see if the issue persists. Plugins which manipulate queries or modify the database would be my top suspects. Unfortunately, of the plugins you are running none stick out to me as being especially suspect.
I wish I did not have to be the bad news bearer. Thanks for all the info you have provided thus far. It has helped a lot while I was looking in to possible causes.
Kind regards,
Brook
