Brook

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Viewing 15 posts - 4,741 through 4,755 (of 4,796 total)
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  • in reply to: ECP Customization #87036
    Brook
    Participant

    You are welcome! I am glad to help. Thanks for bearing with our response time over the holidays.

    Brook
    Participant

    Howdy trumpeter,

    I think your script is probably attaching itself onload. This is an issue when we run an ajax call, because onload will have already fired and your script will not attach itself to the new content. To remedy try reattaching your functions once an ajax call is made. You can do that by replacing the console.log line in the following with your relevant functions:

    jQuery(tribe_ev.events).on(“tribe_ev_ajaxSuccess”, function () {
    console.log(“tribe_ev_ajaxSuccess”);
    });

    Does that help fix it? Thanks!

    – Brook

    in reply to: problems with view map during a search #86913
    Brook
    Participant

    Hello overscene,

    We have found it to be very logical for many of our users to sort Map View events based on their proximity. Very seldom is there an event exactly at the address a user typed in, but there will be nearby events. Sorting by location helps them to find what they are looking for. Of course this may not work perfectly for some sites. If you think there should be an option to only show events within the address or area a user has input, then please throw up that suggestion on our uservoice page. This will allow others who want the same feature to voice their support for your idea.

    In regard to the map view not respecting the date you have input, I can see what you are saying. Our map view does show all upcoming events regardless of the date you input. I will talk to the team about this. This is an area of our UI we might be able to improve in an upcoming version.

    Thanks for the feedback. Does that answer your questions?

    – Brook

    in reply to: Calendar Display issue #86907
    Brook
    Participant

    Howdy clarme,

    The calendar currently appears to be functioning fine for me. Is there something specific within the calendar that was not functioning as you expected? Maybe it was an intermittent issue? Please let me know any details so I can assist you further. Thanks!

    – Brook

    in reply to: ECP Customization #86900
    Brook
    Participant

    Howdy Craig,

    I have found for myself, the easiest way to find a hook relating to our Events Calendar views is to open up /the-events-calendar/public/template-tags/ folder and poke around. This gives you a thorough list of our available filters and actions, in addition to some useful functions. For instance if you want to know if the page you are viewing is a month view, the function tribe_is_month() (found inside of /template-tags/month.php) is perfect for that.

    Does that help get you pointed in the right direction?

    – Brook

    in reply to: Custom templates no longer working #86898
    Brook
    Participant

    Hello djfairbanks,

    Our 3.x plugin introduced a lot more powerful and easier to use API for templates. We removed a lot of the logic from our templates. With such a big update to the API, in order to use the new plugin and API features you have to revise the code in any 2.x template. This goes a bit beyond just renaming your directories. Please peruse through our 3.0 theming guide to get a feel for some of the changes. One awesome thing you will notice is that we now use template parts, you no longer have to over-ride an entire template if you just want to make a change to one section, like the header. Due to how this is broken up now, you might find it easiest to perform your modifications anew with the 3.0 theme as your blank canvas.

    If you are interested in some of the reasons why this has changed, and seeing the benefits in action, checkout our announcement from May when we introduced the update.

    Please let me know if that helps get you started in the right direction. I think you will really enjoy how much simpler it is to make changes now, especially smaller ones.

    – Brook

    in reply to: Wrong events displayed under category #86814
    Brook
    Participant

    Howdy joinfof,

    I am going to have some of our devs take a look at this. This could be a bug related to photo view and future events. I will keep you apprised of what we find out. Thanks for posting!

    – Brook

    in reply to: Moving a license to a live site from a development site #86811
    Brook
    Participant

    Howdy,

    This is easy enough to do. Install the site on your staging server like your normally would. When the site is ready and you are in the process of transferring come back to this site. Notice the Account Central link in the upper right. Hover over that, then click on licenses. You will see each of your purchased licenses for all your sites. For any license that you need to transfer, just click the disconnect button. Then on the new server you can input the license key and verify it just like you did on the staging server the first time.

    Does that make sense? We try to make the process very seamless.

    – Brook

    in reply to: Pro #86274
    Brook
    Participant

    Howdy fitness360,

    You can freely move your license from site-to-site, even if the old one is deleted. Do you see in the upper right hand corner of this screen the drop-down menu “Account Central”? If you hover over that then click on License Keys, you should see your license and the old site it is attached to. Click “Disconnect Now” to remove the connection to the old site’s url. You should now be able to register the license with your new URL normally, just like you did with the old test site from your WP-Admin area.

    By the way I removed the mention of your license key # from your post. It is generally safest to not post those keys on a public forum.

    Please let me know if that works. Thanks!

    – Brook

    in reply to: How can I add "close" link to the tooltips? #86269
    Brook
    Participant

    Excellent! Glad to hear it.

    in reply to: Colour of text #85797
    Brook
    Participant

    Howdy lenamist,

    The culprit is on line 67 of your style.css:

    input:hover, input:focus{
    background-color:purple;
    color:white;
    border: 1px solid black;
    }

    This conflicts with our default styles. If you want to change that to the following it should match the rest of your site:

    input:hover, input:focus, body #tribe-community-events input[type=”text”]:hover, body #tribe-community-events input[type=”text”]:focus, body #tribe-community-events textarea:hover, body #tribe-community-events textarea:focus {
    background-color:purple;
    color:white;
    border: 1px solid black;
    }

    Please let me know if that works. Thanks!

    – Brook

    in reply to: Scheduling a muli-day event #85783
    Brook
    Participant

    Howdy fitness360,

    In some ways recurring events will simply show up as numerous single events. This makes sense though. For instance on the Month view,  you certainly want each instance of the event to show up on the calendar. Even though they show up as numerous single instances on the front-end they are still packaged together. If you need to make changes to the description for instance, you can do so and it will apply to all events in the series. Furthermore even on the front end they are packaged together to an extent. A user is able to view all events in the series by clicking the “See all” link up top.

    In order to create this sort of recurring event you can just create a new event, set “Recurrence”  to Custom, “Frequency” to Weekly, and then set all three days. As you mentioned you will need two recurring events, one for each timeslot.

    If you have some idea on how to improve this behavior, please throw is up on our uservoice page:  https://tribe.uservoice.com/forums/195723-feature-ideas This will allow others to voice their support for your suggestion. Does this address your issue? If not please let me know!

    – Brook

    in reply to: Has tribe_is_month() changed? #85771
    Brook
    Participant

    Howdy peopleincorporated,

    The function tribe_is_month() should work in both pro and free. It is actually defined in the free  plugin. Does that help you get this sorted?

    – Brook

    in reply to: Upcoming Events Sorting Incorrectly #85765
    Brook
    Participant

    Howdy gvpennysaver,

    I can see what you are saying. Unfortunately for many of our users thus far the current behavior makes sense. Basically for most of us the sooner an event started, even if it was in the past, the more important it is and the higher up we want it on our lists.

    For situations where you have super lengthy ongoing events I can understand where some folks might want the behavior to be as you described though. Maybe it could be an option? Feel free to throw this suggestion up on our uservoice page: https://tribe.uservoice.com/forums/195723-feature-ideas

    As it stands there I can think of no easy way to do what you are wanting. It would involve some pretty in-depth modifications.

    – Brook

    in reply to: Events Continue to Disappear #85578
    Brook
    Participant

    Howdy again Jonathan,

    I hope the holiday treated you well. I am sorry for not responding sooner, we are still playing catch up here.

    There is only one place in our code that I can find which uses MySQL delete syntax. That is on line 34 of \events-calendar-pro\lib\tribe-ecp-custom-meta.class.php. In addition there are a number of WP delete functions we use sprinkled throughout the code. Searching for “wp_delete_post” & “delete_post_meta” will spot them. Although, I doubt delete_post_meta is responsible as it should not delete any data.

    You might check your other plugins as well. If you can do a site wide regular expression search you might look and see if they are using “DELETE.*FROM” in a suspicious way, if your IDE does not do regex search then just “DELETE FROM” is probably sufficient. Also I would check and see if they are using wp_delete_post in odd ways.

    I am really sad to hear that nearly all of then are disappearing now. Short of disabling plugins to find a conflict, I have no better suggestion than the above. I appreciate that you have been keeping us posted.

    – Brook

Viewing 15 posts - 4,741 through 4,755 (of 4,796 total)