Brook

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Viewing 11 posts - 4,786 through 4,796 (of 4,796 total)
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  • in reply to: TEC Pro : Map View showing only one recurring event #81866
    Brook
    Participant

    Howdy Charlie,

    I will gladly help you sort this out. The map view shows upcoming events, in chronological order. Currently you have more than 12 events in the same location that are still going on right now. As these events come first in chronological order, they take up the entire first page. Thus, you only have one location shown on the first page, but all 12 ongoing events are shown in the list. If you click through to the second page you will see more locations start to popup: http://highcountry365.com/boone-blowingrock-bannerelk-events/map/?action=tribe_geosearch&tribe_paged=2&tribe_event_display=map

    If you would like to see more than one location on page one, a possible solution would be to increase the number of events shown per page. If it was 20, then you would see the currently ongoing ~14 events along with a couple of others.

    Does that help you sort through this? We would be glad to assist you further if you have any more questions.

    – Brook

    in reply to: How to remove all widgets temporarily? #81386
    Brook
    Participant

    I am glad you got it working on your server as well. Thanks for sharing your solution.

    in reply to: Events list widget starts with today's event-free date #81296
    Brook
    Participant

    Oops. I guess the reply was a bit too private. Here we go:

    Howdy Jean,

    I appreciate the link, that helped to figure out half of the problem. I was not aware that we actually looking at two widgets in your screenshot. The Events Calendar, and the Events List underneath it. The Events List widget does not have the fancy date box next to each item. However, once the Calendar widget is functioning properly it will display multiple upcoming events (including their title, time, place, and the date box) instead of the current date/time. Thus, once everything is functioning proper you should only need Events Calendar widget and it will display as expected.

    I have tried activating the unmodified Atahualpa theme on my system and it displays the Calendar fine: http://snag.gy/h5kQh.jpg Since I am unable to duplicate the issue with a fresh copy of the Atahualpa theme, we know that it is not the base theme causing the problem. Perhaps it is a modification to the theme, or another plugin on your site?

    Definitely try activating the Twenty Thirteen theme and see if the Calendar widget works. If so, it is probably a modification made to the Atahualpa theme. One other thing, I am noticing that the first and only event in the Calendar widget’s list has a title of “Home”. It could be that it is getting this title from the current page. You might try temporarily changing the page title, and see if the event title changes as well? Hopefully this will help you find the conflict.

    Unfortunately there is not much we can do beyond offering those tips to help you narrow down where the conflict originates. I hope this helps.

    – Brook

    in reply to: activating pro with license key on a multisite install #81266
    Brook
    Participant

    Howdy,

    Welcome to the forum. I would be glad to help you. We have numerous users that use WP Multisite so that will not be a problem.

    The settings for The Events Calendar actually appears under the Events menu, not within the WordPress Settings one. Here is a screenshot of its location: http://snag.gy/wsMw5.jpg

    Does that fix the issue for you? Or, are you perhaps referring to something else?

    – Brook

    Brook
    Participant

    Howdy,

    It does not appear related to our plugin. I am unable to scroll down on any of your pages. It is likely that update to your theme caused the problem as the problem CSS is found within your theme’s CSS file. Regardless of what caused it Chris’ CSS snippet should fix it for you.

    – Brook

    in reply to: How to remove all widgets temporarily? #81244
    Brook
    Participant

    Howdy again,

    That is strange. Try adding the following line which removes the action for the widget as well:
    remove_action( ‘widgets_init’, ‘tribe_venue_register_widget’ );

    You are very welcome! Please let me know if that works.

    – Brook

    in reply to: Events list widget starts with today's event-free date #81243
    Brook
    Participant

    This reply is private.

    in reply to: Events list widget starts with today's event-free date #81119
    Brook
    Participant

    Howdy,

    The event mini calendar widget should only display upcoming events, not today’s date and time. Perhaps you have an event set for today and that is why the top event shows you today’s date?

    You are supposed to see the little calendar graphic next to each event in the list. Since it is not displaying there appears to be a conflict with your theme.

    Could you please try activating the default Twenty Thirteen theme to see if this issue persists? Also, could we get a link to your site and examine the issue further?

    You are very welcome!

    – Brook

    in reply to: How to remove all widgets temporarily? #81105
    Brook
    Participant

    Howdy,

    The following code snippet should work:

    function my_unregister_widgets() {
    unregister_widget( ‘TribeCountdownWidget’ );
    unregister_widget( ‘TribeVenueWidget’ );
    }
    add_action( ‘widgets_init’, ‘my_unregister_widgets’, 10 );
    remove_action( ‘widgets_init’, ‘events_list_load_widgets’, 90 );
    remove_action( ‘widgets_init’, array( TribeEventsPro::instance(), ‘pro_widgets_init’ ), 100 );

    The widgets have a high priority which makes them hard to remove, but removing the action will work.

    I hope that helps you. Let me know if I can assist further.

    – Brook

    in reply to: Event Pro update #81086
    Brook
    Participant

    I can think of two possible reasons for that. If your admin menu is collapsed it can be a bit hard to find. If you hover over the plug as I did in this screenshot you should find it: http://snag.gy/ulbTM.jpg

    Or, maybe you are not logged in with an admin account? You need to be an admin in order to manage plugins and such.

    Please let me know if that does not fix your issue.

    – Brook

    in reply to: Event Pro update #81069
    Brook
    Participant

    Howdy,
    I would love to help. As luck would have it we have a video tutorial on how to update your plugin, found here: https://theeventscalendar.com/updating-the-plugin/

    Of course, if you can not login to your site you will be unable to follow most of those steps. However, it seems that your login pages are working again. I was able to pull up the login screen by visiting this link: http://www.helpingelders.org/wp-login.php

    Please let me know if you are still stuck after reviewing that tutorial, or if you have any other questions about getting it installed, and we’ll do what we can to get you sorted.

    – Brook

Viewing 11 posts - 4,786 through 4,796 (of 4,796 total)