Event Pro update

[aaadsw]

Hello, yesterday I was on our website and saw the following message:
Events Calendar PRO 2.0.11. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Want to pair an older version?
I downloaded Event PRO 3.2, but couldn’t figure out how to install it on the website. This morning, I’m not able to pull up our website or the wpadmin for the website. Can you help me resolve the problem? I’m a novice so the more simple the instructions, the better. Thanks!

[Brook]

Howdy,
I would love to help. As luck would have it we have a video tutorial on how to update your plugin, found here: https://theeventscalendar.com/updating-the-plugin/

Of course, if you can not login to your site you will be unable to follow most of those steps. However, it seems that your login pages are working again. I was able to pull up the login screen by visiting this link: http://www.helpingelders.org/wp-login.php

Please let me know if you are still stuck after reviewing that tutorial, or if you have any other questions about getting it installed, and we’ll do what we can to get you sorted.

– Brook

[aaadsw]

Thanks Brook. I did watch the video, but I don’t see a tab for plugins on my dashboard. Is there somewhere else I should be looking?

[Brook]

I can think of two possible reasons for that. If your admin menu is collapsed it can be a bit hard to find. If you hover over the plug as I did in this screenshot you should find it: http://snag.gy/ulbTM.jpg

Or, maybe you are not logged in with an admin account? You need to be an admin in order to manage plugins and such.

Please let me know if that does not fix your issue.

– Brook

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