[Brian]

Hi,

It is possible to move where those additional fields are place, but it does involve modifying the templates.

We have a Themer’s Guide to help modify those files here:

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

This ticket has the same question and Josh gives a good place to start:

Change order of meta fields and custom fields

Let me know if you have any follow up questions.

Thanks

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

This is the error I get, “couldn’t connect to host”

If the host says is working it is possible Facebook is blocking your servers IP.

This url and similar ones need to work:

GET https://graph.facebook.com/oauth/access_token?grant_type=client_credentials&client_id=*****id*****&client_secret=****secret*****

That is all the information I have on this.

[Brian]

Hi,

I moved this ticket to the Facebook Forum and sorry for the issues you are having. I can answer your question.

That response is from Facebook and it means it cannot import in the event. Here is an explanation of that error:

<h3>Unsupported get request</h3>
Sometimes even when all the settings are correct, the event is not importing and you see something like the following:

Facebook API Error: Unsupported get request.

or

The following errors have occurred: Either the event with ID fbeventidnumber does not exist, is marked as private on Facebook or we couldn’t reach the Facebook API. Please note that as a result, no events were successfully imported.

You maybe dealing with an Age or Country Restricted Event. Pages or Events that are associated with bars, breweries, adult entertainment, or similar things may be marked as age restricted by Facebook. Unfortunately, that means the Facebook API cannot import those events unless you or the Page owner is able to change the age restriction.

In some instances, it may be possible for you or the Facebook Page owner to change the age restriction on an event. However, this is not possible with Pages that Facebook has specifically deemed to be alcohol related or have adult content.

To try changing the age restriction, first login to the Facebook Page in question. Click on the Settings tab and look for the Age Restrictions Box

Change the setting to Anyone(13+) and click save and try to import events again from your website. If you are still seeing the error, that means that Facebook itself has marked your content as 18+ or 21+. In these instances, we are unfortunately not able to import the event, either manually or automatically.

Let me know if you have any follow up questions.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

Thanks!

[Brian]

They can both click a link to see the location in Google Maps and it actually shows a map in the Venue or Single Event Page. Per that link I sent you.

I would disable the other mapping plugin as that is certainly causing a conflict. Looks like the other error is preventing the maps from displaying as well.

This is what a Single Venue Page should look like by default:

https://theeventscalendar.com/wp-content/uploads/2013/02/07_FrontendVenue.png

A single Event should look something like this:

https://theeventscalendar.com/wp-content/uploads/2013/07/screenshot-3.png

You can see the maps in both.

I’d recommend visiting our New User Primer for The Events Calendar if you have not already done so. It goes over all the settings and views and shows you what your Events Calendar should look like.

https://theeventscalendar.com/support/documentation/events-calendar-pro-new-user-primer/

But first I would get the error fixed.

Thanks

[Brian]

Edward,

Thank you for posting this information. This is part of the Premium Pack for your Plugin ThreeWP Broadcast, correct?

I will mention this to the team for reference and keep the post here so people can find it in searches.

Thanks

[Brian]

Hi,

Thanks for purchasing Pro. I can help you out with these compatibility issues.

Before I answer the question we try our best to make our plugins as compatible as possible with themes and plugins and sometimes issues do arise. we try out best to help fix the issues, but it is beyond the support we can provide to troubleshoot every single compatibility issue.

Having said that i have answers to all your questions below:

Question One : In the theme main navigation menu, there is a color block highlighting the menu item selected. This color block does not appear when the events calendar pro page is selected. can we get it back? If so, what do I need to do?

This looks like a css/theme issue not detecting the active page.

This coding might help out:

.events-archive nav#omc-main-navigation ul li#menu-item-14 a {
background-color: #000;
}

Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

Question Two: the theme also supports a background image behind the pages. This image is now tiling instead of the single image set up using jQuery Full Screen. I can no longer find the Post Category to edit the background image?

Not sure what you mean by this, The Event Views are an archive page in WordPress so it is auto generated and not an actual page nor does it have a post category as it is a custom post type with its own custom taxonomy (Event Categories) Not sure how the jQuery Full Screen works, but you could use conditionals to target the page in php:

https://gist.github.com/jo-snips/2415009

Question Three: In Month View, the days of the week (Wednesday, Thursday, and Saturday) are moving to two lines of copy breaking the look of the Month view. Can the Month View days of the week be abbreviated to three caricature like in the smaller window view?

Yes, we have a tutorial for that:

https://theeventscalendar.com/change-days-of-the-week-to-abbreviations-in-month-view/

Question Four: I was able to get the Countdown to event widget to work fine in the sidebar menu, but not in the Footer section. Any idea why it would not work as a Footer item?

Not sure, what was wrong with it in the footer?

Let me know if you have some more information about the footer and if you have any other follow up questions.

Thanks

[Brian]

Not sure about any recommendations for another plugin that will work on the venue page. We already provide a map on each venue page so using that would be your best bet.

Although it is not formatted correctly here is where the maps show by default with the Venues:

http://wpshindig.com/venue/cruzio/

We also have a map view that shows upcoming Events by Venue here:

http://ridesandraces.com/events/map/

Let me know if you have any follow up questions.

Thanks

[Author]

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