Importing Events into wordpress via events pro

[wa118229]

i keep getting this message for various events, and would like to know how to resolve this. Im not a professional developer so help would be nice.

Facebook API Error: Unsupported get request. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api

[Brian]

Hi,

I moved this ticket to the Facebook Forum and sorry for the issues you are having. I can answer your question.

That response is from Facebook and it means it cannot import in the event. Here is an explanation of that error:

<h3>Unsupported get request</h3>
Sometimes even when all the settings are correct, the event is not importing and you see something like the following:

Facebook API Error: Unsupported get request.

or

The following errors have occurred: Either the event with ID fbeventidnumber does not exist, is marked as private on Facebook or we couldn’t reach the Facebook API. Please note that as a result, no events were successfully imported.

You maybe dealing with an Age or Country Restricted Event. Pages or Events that are associated with bars, breweries, adult entertainment, or similar things may be marked as age restricted by Facebook. Unfortunately, that means the Facebook API cannot import those events unless you or the Page owner is able to change the age restriction.

In some instances, it may be possible for you or the Facebook Page owner to change the age restriction on an event. However, this is not possible with Pages that Facebook has specifically deemed to be alcohol related or have adult content.

To try changing the age restriction, first login to the Facebook Page in question. Click on the Settings tab and look for the Age Restrictions Box

Change the setting to Anyone(13+) and click save and try to import events again from your website. If you are still seeing the error, that means that Facebook itself has marked your content as 18+ or 21+. In these instances, we are unfortunately not able to import the event, either manually or automatically.

Let me know if you have any follow up questions.

Thanks

[wa118229]

Thanks Brian.

I changed the age restriction but it still ddnt work.
They are all related to club nights in bars, so it may be that facebook have age restricted it themselves as you said.

Thank you for your reply.

[Brian]

Unfortunately, we are at the mercy of the Graph API on this one and cannot get around it.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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