Brian

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Viewing 15 posts - 9,976 through 9,990 (of 11,256 total)
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  • in reply to: Attendee List doesn't show the full number of tickets sold #864700
    Brian
    Member

    Hello,

    Sorry for the issues you are having with the Attendees List.

    I tried to reproduce the error and put a couple orders in with large ticket amounts and everything showed for me.

    Can you first confirm that all the ticket orders are marked as complete in WooCommerce? Tickets will not show in the list if the orders are not marked complete.

    When you say the list stops, does stop with the normal footer at the end? Or the page stops.

    If all the orders are completed and the list stops with the normal footer can you please follow our testing for conflicts guide to narrow down where the issue is:

    https://theeventscalendar.com/support/documentation/testing-for-conflicts/

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: Adding Recurring Events with different descriptions #864677
    Brian
    Member

    Your Welcome, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

    Thanks!

    in reply to: Different ticket prices for different groups #864669
    Brian
    Member

    Hi thanks for the interest in WooCommerce Tickets.

    My question now would be if I am using the woocommerce tickets plugin will I be able to set different ticket prices for different user groups?

    Unfortunately, not out of the box. You maybe to customize it to show different tickets to members then to non members, but right away it would not. We can help with questions on customization such as this, but for the most part you would be on your own.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Incorrect display of the list of events in the Widget #864662
    Brian
    Member

    Hi,

    Sorry for the troubles you are having.

    Thanks for providing the images. I am not sure what the problem is, but this image shows the Event List Widget:
    https://dl.dropboxusercontent.com/u/64620520/2014-11-05_034436.png

    This image shows the Mini Calendar Widget on the Front End
    https://dl.dropboxusercontent.com/u/64620520/2014-11-05_034359.png

    The Mini Calendar widget in the backend does not have the same options as the list. The settings looks like this

    https://theeventscalendar.com/wp-content/uploads/2013/02/014_WidgetConfigPt1.png (the top widget titled Events Calendar)

    Can you check what the settings are for that widget.

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: not importing events from facebook #864644
    Brian
    Member

    Ok I will keep this ticket open. Let me know what you find out.

    Thanks

    in reply to: Register #864642
    Brian
    Member

    Your Welcome.  I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

    Thanks!

    in reply to: Rename fields on "Submit an Event Form" #864639
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

    Thanks!

    in reply to: not importing events from facebook #864251
    Brian
    Member

    Ok I took a look at your site. The Plugin is setup correctly, the issue I found is with the server.

    To get the information from the Importer there is a cURL request and that is being blocked at the server.

    Can you contact your host and ask them to enable cURL for you.

    This is the Get request that needs to work to get the events from Facebook.

    GET https://graph.facebook.com/oauth/access_token?grant_type=client_credentials&client_id=*****id*****&client_secret=****secret*****

    I removed the id and secret key from the url.

    There is nothing else I can do to open up cURL and it depends on your host to do that.

    Please contact them and let me know what you find out.

    Thanks

    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

    in reply to: Event Auto Cancelled #863075
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

    in reply to: Add more organizers #863073
    Brian
    Member

    This thread’s not seen much activity for the last couple of weeks – and there’s not too much more we can offer here given its a customization – so I’ll go ahead and close it. Of course if you still need help with this or any other issue please don’t hesitate to create a new thread (or threads) and one of the team will be only too happy to help. Thanks!

    in reply to: Event Detail not showing up after update #863071
    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

    Brian
    Member

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

    in reply to: Events calendar installation… #863067
    Brian
    Member

    I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

    Thanks

    in reply to: Notifications for Community Events #863065
    Brian
    Member

    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

Viewing 15 posts - 9,976 through 9,990 (of 11,256 total)