Homepage Redirect Loop and Cannot Apply Template View

[Jonathan Swindle]

I am hosting with WPEngine and they recently upgraded my site to WordPress 4.0. For some reason this upgrade made a few things break. When I try to activate Events Calendar Pro the site’s homepage is stuck in a redirect loop (likely a theme issue). I can access all other pages without issue. Another problem I have experienced is that I can no longer apply a default view or page template. The plugin only uses the “index.php” theme. I am able to get the calendar to show up using <?php tribe_get_view(); ?> but this is merely a bandaid. I have attempted to create the “mytheme”/tribe-events/default-view.php file but have not had much success. This is likely a theme issue as well. Is there something specific I should look for in the theme’s functions to assess the issue? Thank you for your assistance!

[Brian]

Hi Jonathan,

Sorry for the issues you are having with the theme. I can troubleshoot this with you, but actually changing the theme coding is beyond the support we can provide on the forum. I can certainly help you narrow it down though.

Can you please turn on the WordPress Debug and the Events Calendar Debug to see if we can get more information.

Events Debug
Go to Events->Settings->Miscellaneous Settings

Then check Debug Mode

WordPress Debug
Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:

http://codex.wordpress.org/Debugging_in_WordPress

Please place that coding and then try to load the Events Calendar Pro and try to recreate your issues.

Then look at your debug.log file and see if you have any errors that could be causing the issue.

If you cannot load the Events Calendar Debug that is fine.

Let me know what you find out and we can go from there.

Thanks

[Jonathan Swindle]

Brian,
Thank you for your assistance. I enabled the log and turned on the Pro plugin. The redirect loop remains and this is what I see in the log:
[16-Oct-2014 06:42:09] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:09 am
[16-Oct-2014 06:42:38] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:38 am
[16-Oct-2014 06:42:39] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:39 am
[16-Oct-2014 06:42:39] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:39 am
[16-Oct-2014 06:42:40] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:40 am
[16-Oct-2014 06:42:41] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:41 am
[16-Oct-2014 06:42:41] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:41 am
[16-Oct-2014 06:42:41] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:41 am
[16-Oct-2014 06:42:42] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:42 am
[16-Oct-2014 06:42:42] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:42 am
[16-Oct-2014 06:42:43] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:43 am
[16-Oct-2014 06:42:43] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:43 am
[16-Oct-2014 06:42:44] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:44 am
[16-Oct-2014 06:42:44] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:44 am
[16-Oct-2014 06:42:45] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:45 am
[16-Oct-2014 06:42:45] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:45 am
[16-Oct-2014 06:42:46] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:46 am
[16-Oct-2014 06:42:46] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:46 am
[16-Oct-2014 06:43:55] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:55 am
[16-Oct-2014 06:43:55] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:55 am
[16-Oct-2014 06:43:56] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:56 am
[16-Oct-2014 06:43:56] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:56 am
[16-Oct-2014 06:43:57] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:57 am
[16-Oct-2014 06:43:57] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:57 am
[16-Oct-2014 06:43:58] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:58 am
[16-Oct-2014 06:43:58] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:58 am
[16-Oct-2014 06:43:59] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:59 am
[16-Oct-2014 06:43:59] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:59 am
[16-Oct-2014 06:43:59] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:59 am
[16-Oct-2014 06:44:00] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:00 am
[16-Oct-2014 06:44:00] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:00 am
[16-Oct-2014 06:44:01] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:01 am
[16-Oct-2014 06:44:01] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:01 am
[16-Oct-2014 06:44:02] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:02 am
[16-Oct-2014 06:44:02] The Events Calendar Log: Initializing Tribe Events on Oct, 16th at 06:10:02 am

[Jonathan Swindle]

I am able to confirm that the issue continues to exist when the theme is changed to “Twenty Fourteen”.

[Jonathan Swindle]

To be clear, both issues. I am beginning to believe it may be a database issue, though that is purely an uneducated assumption.

[Brian]

Ok well at least there are no errors running, but that makes it a little harder to figure this out.

Are you able to test this out with the latest version of the plugins 3.8.1 and see if that resolves the issue?

How do you have the homepage setup? Under Settings->Reading what is the Front page displays set to?

To confirm this only happens when you activate Pro? Can you try disabling the Pro Views on Events->Settings->Display (Map,Photo, and Week)

Do you have Pro active now? Or only during your tests?

Let me know and we can go from here.

Thanks

[Brian]

Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Author]

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