Events Calendar PRO 3.8.1

[mdonhost]

I updated Events Calendar PRO to 3.8.1 and the following message appears:
To begin using Events Calendar PRO, please install the latest version of The Events Calendar.
The Events Calendar is not visible on the Plugins Page.
When I attempt to reinstall The Events Calendar, the following message appears:
Destination folder already exists.
Plugin install failed.
I’m a newbie, please drive slowly.

Cheers,
Michael

[Brian]

Hi Michael sorry for the issues you are having. I can help out though.

That is strange the Events Calendar is not uploading and not showing in the Plugins page.

It sounds like something is corrupted with the files. Are you able to either go in with ftp or through the cPanel file manager and delete the Event Calender Directory in your Plugins directory?

typically it would in this directory structure:

\wp-content\plugins\

Let me know if you get that deleted and then it works to reload the Events Calendar.

[mmanous]

I have the same problem, but I don’t find the Events Calendar Directory in the Plugins directory in the CPanel. Should I delete Events Calendar Pro from the WordPress Plugin within my site?

[mmanous]

I found the file in the directory and have deleted it and was able to reinstall Events Calendar plug in. Now to reinstall the Pro version and see if I can find the events that were lost when I updated to 3.8.1 and the calendar stopped working….

[Brian]

ok mmanous so you were able to fix it?

If you still have trouble after getting the plugins working again please create a new ticket and let us know your issue there as we can help you better in your own ticket. Also when trying to help you here it emails mdonhost everytime we post here.

So let us know and we can help either way with any issues.

Thanks

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Author]

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