[Brian]

I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Thanks

[Brian]

Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Hi,

It is possible to remove events, but it is not a default feature and takes a little bit of coding. I do have a snippet that gets you 90% there.

This links takes you to the snippet to add to your theme’s function.php:

https://gist.github.com/jesseeproductions/4b215d2b854a6f6cb649

It is already setup to not show Events from two categories on the month view. You can change those categories to ones you create in your calendar and then they will not show in the calender, but will be in the List View(or any other view including searching) They will not be searchable in the month view though. That maybe possible, but would take some custom coding on your part and is beyond the support we can provide on the forum.

Let me know if that is what you are looking for.

Thanks

Note – Moved this topic to the Pro Forum as it is relevant to that and not our Community Events Plugin

[Brian]

Hi,

Thanks for using Facebook Importer. When you talk about the order of events, this is in the Event List in the Admin, correct?

If you click on Start Date on the top of the column it will reorder the events.

Unfortunately, it has to be done everything you look at the events list. We are working on fixing that so it saves a default.

Let me know if that was what you are talking about, or if I was way off.

Thanks

[Brian]

Hi,

There is a way to change that. It actually uses the WordPress setting for start of the week.

Head to your site’s admin and go to:

Settings > General

Then change this setting to Sunday:

“Week Starts On”

That will change it to Start on Sunday and End of Saturday.

Let me know if that helps.

Thanks

[Brian]

How strange, I wonder what is causing this.

The tickets sold number at the top of the Attendees Page for the Event show the correct number then?

Tickets are a custom post type so you can see a list of all of them using this url changing it for your site:

http://yoursiteurl.com/wp-admin/edit.php?post_type=tribe_wooticket

There is no information on the individual ticket that is useful there, but the title has some information that can help. It Goes:

Order Number | Ticket Name | Ticket Number For the Order

If you count the tickets there does that show the correct tickets per order and the total for the event?

Let me know what you find out from this and the conflict guide.

Thanks

[Brian]

Hello,

I show one Active Personal License in your account. You should be able upgrade that one if you like. (It will give you one year of updates from the upgrade date)

To replace(renew) an expired license you would have to go into your account and renew one of the expired licenses.

If you would like a new license that has no connection to the expired licenses then just purchase a new license.

Here is an article on the upgrade process:

https://tri.be/renewing-upgrading-your-license-a-guide/

Does that help?

[Brian]

Hello,

That is possible. You can purchase another Business License if you like and you would then have two business licenses.

Let us know if in the checkout process it does not let you buy another Business License.

Thanks

[Brian]

Unfortunately, we are at the mercy of the Graph API on this one and cannot get around it.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Unfortunately, I am not sure what is wrong. It could be on either your server or an issue Facebook.

There is no way for me to tell that would be better troubleshooted with your host.

There should be no problem testing on another host.

[Brian]

Hi,

Thanks for using WooCommerce Tickets. I can help you out here.

The tickets are not attached as a pdf to the order.

Tickets are sent inside an email as html after an order is marked as complete in WooCommerce.

Are you not getting the email after you have marked an order complete?

If you would like a good overview of the purchase Process start on section 3 of the New User Primer for WooCommerce Tickets

https://theeventscalendar.com/support/documentation/wootickets-new-user-primer/

Let me know what you find out and if we need to do some troubleshooting.

Thanks

[Brian]

Hi,

It is possible to change the map, again same as the additional fields it involves some customization using the Themer’s Guide

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

\the-events-calendar\views\modules\meta.php

\the-events-calendar\views\modules\meta\map.php

If you have any follow up questions please let me know. For the most part customizations are beyond the support we can provide on the forum, but if you get stuck I can try to help out on either customization with the next step, but unable to troubleshoot the entire process.

Thanks

[Author]

Posts