Forum Replies Created
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AuthorPosts
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September 14, 2015 at 7:16 am in reply to: After latest update site says Nothing Found–error log is full of calendar probs #1004816
Brian
MemberOk that works too.
We are working on a Maintenance Release in the next couple of weeks to resolve this.
I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.
If you have any new questions or issues please create a new ticket and reference this one.
Thanks
Brian
MemberSounds Good.
I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberYou’re Welcome.
I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberI am glad to see you were able to figure it out.
I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.
Thanks!
September 11, 2015 at 2:28 pm in reply to: Venue link in single event meta box doesn't work #1004447Brian
MemberHi,
Sorry for the issues.
It looks like the link is 404 erroring.
Have you resaved your permalinks and see if that resolves the issue.
Let me know how that works out.
Thanks
September 11, 2015 at 2:26 pm in reply to: I can't download the latest version, I really want to renew my licence, but…! #1004446Brian
MemberThis reply is private.
Brian
MemberHi,
Sorry for the issues you are having. I am not sure what the issue is here, but I can help out.
Have you tried our 404 Error Guide to see if resaving the permalinks helps:
If that does not help can you please in a private reply post your system data following this guide:
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
And we can go from there.
Thanks
Brian
MemberHi,
Sorry for the issues you are having.
Please follow our 404 Error Guide and see if that helps:
If that does not help please then go to the testing for conflicts guide and see if that can find the issue:
Let me know what you find out.
Thanks
Brian
MemberHi,
Sorry for the issues you are having I can help out.
Have you tried our 404 Error Guide to see if that helps:
If that does not help the next step is to run through of conflicts guide:
Let me know what you find out.
Thanks
Brian
MemberHI,
If you remove the pound # sign does it work?
We added more security to the plugin that would prevent that from working.
Let me know.
Thanks
Brian
MemberHi,
Thanks for the interest in our plugins.
The Facebook Events Importer is still a one time import.
It checks for previous events, organizers, and venues imported by the plugin already.
Any existing data it does not change.
Let me know if you have any follow up questions.
Thanks
September 11, 2015 at 12:02 pm in reply to: Where is the iCal URL for Google Cal to grab from? #1004402Brian
MemberClosing this thread as it is a duplicate of this one and we will respond here:
Brian
MemberIt should not change any of the existing events as that is saved.
However, if you have that many events I would not risk it.
Is it possible you can setup a staging site where you can test there instead?
September 11, 2015 at 10:44 am in reply to: Can EDD tickets be sold for events that are continually recurring #1004370Brian
MemberHi,
We use the WordPress function to display the content and that should work on all shortcodes.
I am not able on the Pre-Sales Forum to troubleshoot technical issues so please take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.
Thanks again!
Brian
MemberHi,
I can only provide support on the forums, thanks for the offer though on something else.
Thanks for the information about the Timezone.
Can you instead change it to a city in your timezone, such as New York and see if that helps the issue as sometimes the UTC time can cause this.
You can place links to images loaded somewhere else in the thread, but not the image itself. You can provide those in a private reply if you like.
The names of Events Imported are:
Weekday Minyan September 16 6:15pm to 6:45pm
Rosh Hashanah – Blue Service September 14 9:00am to 11:00am
Rosh Hashanah – Children’s Program September 14 8:45am to 10:45am -
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