iCal Importer

[tiboston]

If I add the iCal feed to outlook, everything imports on the correct time zone. With the Events Calendar Pro, it imports a 4 hour difference.

[tiboston]

I know your turn around time is 24-48 hours but my website is showing all wrong data and we are two days away from a major holiday here and I need this working correctly. Please respond so I can get some help fixing the import glitch.

[Brian]

Hi,

Do you have a link to the iCal Feed or the file you can provide in a private reply so I can see if I can reproduce.

Thanks

[tiboston]

http://calendar.tisrael.org/MasterCalendar/iCalFeed.aspx?data=LsHn%2bnm71fR4EJLpahY7m6ktbOQmMqRI

[tiboston]

I’ve had to delete the recurring import as all the events I corrected the time on, were then updated to the wrong times again.

[Brian]

Hi,

Thanks for the link.

I imported a couple events and it worked for me.

I did a one time import on these events: (from the ics link you sent)

http://calendar.tisrael.org/MasterCalendar/EventDetails.aspx?data=hHr80o3M7J4fjRWj%2byIVGPJDdRasSdhDkFKnJ12TwGGGkpmRFruJu2CKtbF9YG7j
http://calendar.tisrael.org/MasterCalendar/EventDetails.aspx?data=hHr80o3M7J4RNmZDy9ry5nAUrG0TLbqvyetubZytoOScHfBYFnGBN7v7roaCeLTc
http://calendar.tisrael.org/MasterCalendar/EventDetails.aspx?data=hHr80o3M7J4RNmZDy9ry5nAUrG0TLbqvKE9zA7%2fHddtmqPVTTRr5kWQ5jcQB%2bQU4

Each one was correct.

Could you provide a couple events that did not have the correct time? Or was it all events for you?

Can you let me know your recurring settings in iCal Importer that you were using so I can see if I can replicate.

WordPress Timezone
What is your WordPress Settings here:

Admin > Settings > Gerenal > Timezone

Next to the timezone it displays Local and UTC time, please provide that as well. It should be something like this:

UTC time is 2015-09-11 16:26:23 Local time is 2015-09-11 12:26:23

Timezone Settings
What are your two settings here:

Events > Settings > General Tab > Timezone Settings

Thanks

[tiboston]

Our WordPress Time Zone is UTC-5 which it has been for sometime.

Where did you import the iCal feed into. The links you provided link back to by system calendar, not the website events calendar so I cant compare apples to apples. I am happy to gotomeeting or gotoassist with you to show you my instance.

I can share a screen shot of what I have, but the thread box will not accept images.

[Brian]

Hi,

I can only provide support on the forums, thanks for the offer though on something else.

Thanks for the information about the Timezone.

Can you instead change it to a city in your timezone, such as New York and see if that helps the issue as sometimes the UTC time can cause this.

You can place links to images loaded somewhere else in the thread, but not the image itself. You can provide those in a private reply if you like.

The names of Events Imported are:

Weekday Minyan September 16 6:15pm to 6:45pm
Rosh Hashanah – Blue Service September 14 9:00am to 11:00am
Rosh Hashanah – Children’s Program September 14 8:45am to 10:45am

[tiboston]

If I change the timezone again, will all the changes I just made to 250+ events change again forcing me to change them all over again?

[Brian]

It should not change any of the existing events as that is saved.

However, if you have that many events I would not risk it.

Is it possible you can setup a staging site where you can test there instead?

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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