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Brian
MemberOk thanks for the information so we are working with the correct url.
I am not able to reproduce this.
Can you please follow our testing for conflicts guide:
And see if that can narrow down the cause of this.
Thanks
Brian
MemberHi,
It could be possible, but not a feature out of the box.
We might be able to help get you started customizing it, but we are limited on supporting customizations and might not be able to help all the way.
Thanks
December 3, 2015 at 6:56 pm in reply to: WooTickets/WooCommerce Stock increasing, not reducing #1035192Brian
MemberHow strange, we are not able to reproduce that.
In the paypal section of the payment gateway if you have a different email addresses for PayPal Email and Receiver Email. I saw reports that people had the same issue.
If you have Manage Stock turned off in the inventory tab that could be another source of this, but I do not think that is the case here.
WooCommerce > Settings > Products > Inventory
Also there you could try increasing the “Hold Stock (minutes)” to 60 plus minutes to give enough time for the payment process to complete.
I found other people reporting this with WooCommerce in this search as well.
Finally, from what I found out Woocommerce by default does not restock canceled orders.
December 3, 2015 at 6:40 pm in reply to: Does the new Event Tickets Plus resolve the issue of total seat stock? #1035188Brian
MemberNope, unfortunately it is not included in any of those.
Brian
MemberUnfortunately, I do not believe it is. I think it is tentative slated for after 4.1, but that could change.See my response below.
December 3, 2015 at 5:50 pm in reply to: WooTickets/WooCommerce Stock increasing, not reducing #1035176Brian
MemberIs the stock increasing on the attendees page and in the Product page for the ticket too?
It is downloadable products that WooCommerce Autocompletes.
Brian
MemberHow strange,
Usually it sticks after that.
The plugins work without the key it is just so much easier to do updates with them.
Could you please try again in a couple days and if still does not work could you please let me know and we can go from there.
If anything pressing comes up that is not related to this let us know right away in a new thread.
Thanks
Brian
MemberHi,
Do you already have a copy of WooCommerce Tickets with a current license?
IF so you have access to Tickets Plus in your account.
Tickets Plus is right now just a combination of our 4 existing ticketing plugins into one.
So yes it should keep all your current tickets and settings.
We have this guide to moving over to Event Tickets Plus:
https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/
Thanks
Brian
MemberHi,
We do custom development usually on in our website projects and unfortunately, we have a project minimum of $40k.
We have this list of developers that are more budget friendly:
https://theeventscalendar.com/knowledgebase/find-a-customizer/
December 3, 2015 at 4:26 pm in reply to: WooTickets/WooCommerce Stock increasing, not reducing #1035147Brian
MemberWooCommerce waits for a confirmation from Paypal in order to reduce stock, which usually is the source of this issue as sometimes that connection is delayed or not done at all.
If an order is canceled I think WooCommerce should add the stock back.
Let me know what you find out about the other orders.
Thanks
Brian
MemberHi,
Do you follow the testing for conflicts guide and see if that helps narrow down the cause of this?
In the admin you might have to certain privileges to add media, can they add media to posts?
Thanks
Brian
MemberWordPress ships with 1.11.3.
That is a good one to use. I would recommend using what WordPress ships as we will always support the latest version there.
Brian
MemberHi,
We do not have a trial for Pro.
We do offer a 30 refund window though.
Cheers
Brian
MemberHi,
We still have a policy of not accessing customer sites.
It almost looks like a css issue.
If I can look at it without an account I can try to help out.
Let me know.
Thanks
December 3, 2015 at 4:15 pm in reply to: Does the new Event Tickets Plus resolve the issue of total seat stock? #1035139Brian
MemberHi,
There is no low stock notification for the RSVP.
If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.
Cheers
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