community event not working

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  • #1033883
    kit
    Participant

    hi, I have enabled my community event plugin, but it seems not working, plz check URL below: http://sportsagenda.info/community/add/ , it just shows 404.

    the plugin is activated with code

    #1034155
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    I can help out here.

    The link should look something like this:

    http://sportsagenda.info/events/community/add/

    Although that did not work either.

    Have you change the default slug for community events in the settings?

    And can you try our 404 error guide to see if that helps:

    Fixing HTTP 404 errors

    Let me know and we can go from here.

    Thanks

    #1034253
    kit
    Participant

    I have tried the test:
    – Flush permalinks
    – Less common solutions
    – Further diagnostic steps

    all of these is not working.

    plz check debug mode link: http://sportsagenda.info/events/community/add?tribe_query_debug=true

    ================following the system info ======================
    URL
    http://sportsagenda.info

    WORDPRESS VERSION
    4.3.1
    PHP VERSION
    5.3.29
    PLUGINS
    LayerSlider WP version 5.3.2 by Kreatura Media(http://kreaturamedia.com/)
    Akismet version 3.1.5 by Automattic(http://automattic.com/wordpress-plugins/)
    The Events Calendar PRO version 4.0 by Modern Tribe, Inc.(http://m.tri.be/20)
    Fusion Core version 1.6.2 by ThemeFusion(http://www.theme-fusion.com)
    Google XML Sitemaps version 4.0.8 by Arne Brachhold(http://www.arnebrachhold.de/)
    Revolution Slider version 4.6.5 by ThemePunch(http://themepunch.com)
    The Events Calendar: Community Events version 4.0 by Modern Tribe, Inc.(http://m.tri.be/21)
    The Events Calendar: Filter Bar version 4.0 by Modern Tribe, Inc.(http://m.tri.be/25)
    The Events Calendar version 4.0 by Modern Tribe, Inc.(http://m.tri.be/1x)
    Upload Url and Path Enabler version 1.0.3 by Grégory Viguier(http://www.screenfeed.fr/greg/)
    NETWORK PLUGINS

    MU PLUGINS

    THEME
    Avada
    MULTISITE

    SETTINGS
    recurring_events_are_hidden = exposed
    tribeEventsTemplate =
    tribeEventsBeforeHTML =
    tribeEventsAfterHTML =
    previous_ecp_versions = Array
    (
    [0] => 0
    [1] => 3.9.1
    [2] => 3.9.2
    [3] => 3.9.3
    [4] => 3.10
    [5] => 3.11.2
    [6] => 3.12
    [7] => 3.12.1
    [8] => 3.12.3
    [9] => 3.12.4
    [10] => 3.12.5
    [11] => 3.12.6
    )
    latest_ecp_version = 4.0
    disable_metabox_custom_fields = hide
    pro-schema-version = 4.0
    last-update-message = 4.0
    earliest_date = 2015-04-26 06:15:00
    latest_date = 2016-06-25 17:00:00
    viewOption = month
    stylesheetOption = full
    tribeEnableViews = Array
    (
    [0] => list
    [1] => month
    [2] => week
    [3] => day
    [4] => map
    [5] => photo
    )
    tribeDisableTribeBar =
    hideLocationSearch =
    hideRelatedEvents =
    monthEventAmount = 3
    dateWithYearFormat = Y-m-d
    dateWithoutYearFormat = F j
    monthAndYearFormat = F Y
    weekDayFormat = D jS
    dateTimeSeparator = @
    timeRangeSeparator = –
    datepickerFormat = 0
    custom-fields = Array
    (
    [2] => Array
    (
    [name] => _ecp_custom_2
    [label] => 截止日期
    [type] => text
    [values] =>
    )
    [4] => Array
    (
    [name] => _ecp_custom_4
    [label] => 報名日期
    [type] => text
    [values] =>
    )

    )

    custom-fields-max-index = 4
    schema-version = 4.0
    events_filters_layout = horizontal
    events_filters_default_state = closed
    WORDPRESS TIMEZONE

    SERVER TIMEZONE
    UTC
    COMMON LIBRARY DIR
    /home/sportsag/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
    COMMON LIBRARY VERSION
    3.12a1

    #1034600
    Brian
    Member

    Hi,

    What is your setting here:

    Events > Settings > Community Tab > “Community rewrite slug”

    And below that what does it say the url is for community:

    http://events.org/events/community/add
    http://events.org/events/community/list

    Thanks

    #1035267
    kit
    Participant

    Events > Settings > Community Tab > “Community rewrite slug” = community

    And below that what does it say the url is for community: =

    http://sportsagenda.info/events/community/add
    http://sportsagenda.info/events/community/list

    #1035681
    Brian
    Member

    Ok thanks for the information so we are working with the correct url.

    I am not able to reproduce this.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks

    #1037286
    kit
    Participant

    I have tested according to https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    problem still exist

    thx

    #1037698
    Brian
    Member

    You changed themes and resaved permalinks and it still did not work?

    How strange, we have not seen that happen before.

    Have you tried changing the Events Template in the settings?

    Head to this page:

    Events > Settings > Display Tab

    Then change this setting:

    Events Template to Default Page Template

    Or to another setting and see if that helps.

    Thanks

    #1038555
    kit
    Participant

    This reply is private.

    #1038908
    Brian
    Member

    This reply is private.

    #1039604
    kit
    Participant

    This reply is private.

    #1039658
    Brian
    Member

    Hi,

    So the issue is the events slug was not being used so the urls were looking like this:

    http://sportsagenda.infocommunity/add

    When it should be this:

    http://sportsagenda.info/events/community/add

    I disabled the Event Rocket

    And that resolved the issue it in English. I do not believe the Event Rocket can be used with the latest versions of the Events Calendar and should be removed.

    As for the Community Links

    I got them working by following these links:

    Tribe comm links

    #1045942
    kit
    Participant

    the link you are showing is in chinese. however the link in english is not working

    and u may check this two link:
    http://sportsagenda.info/events/community/%e6%96%b0%e5%a2%9e
    http://sportsagenda.info/events/community/%E6%96%B0%E5%A2%9E

    they are different in capitalized , they are actually representing the same chinese, however only one of them is working. when I put the link in the menu, it is not working.

    so, may be the plugin is not able to support fully the chinese wp version. what should I do?

    #1049440
    Brian
    Member

    Hi,

    You could try changing the transalted string in the po file to make it work correctly.

    Using a program like poedit can modify the file.

    You can also suggest a change for the string following this guide:

    https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

    #1076430
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 15 posts - 1 through 15 (of 15 total)
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