[Brian]

Hi Alessandra,

Thanks for the interest in our plugins.

We do not have a direct early buyer system, but you can use the existing system to do it.

You could create two different tickets and schedule them to appear.

The first ticket is for the early birds and goes on sale 2 weeks before an event and then ends 1 week before. Then those tickets are no longer available.

Then you could set the 2nd higher priced ticket to only be on sale the week before an event.

Those times are all chosen per ticket so they can be anything you would like.

Each ticket has its own stock and there is no global stock.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

Unfortunately, that snippet only works on the widget loaded in the widget section and not on the shortcode.

I do not have a workaround for that either.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

I tested some links from our demo site with the Structure Data Testing Tool and not getting any of those errors:

Do you have any custom templates in your theme that change the output of the events?

We did make some changes with the latest release to prevent some of these errors.

The templates would be here:

yourtheme/tribe-events/

And from looking at your site, there are most likely customizations there that are causing this. If you would like to resolve the errors you would want to compare your theme’s templates to the ones in the plugin and update them accordingly.

Our templates are located here:

plugins/the-events-calendar/src/views/

plugins/events-calendar-pro/src/views/pro/

Here is our demo site for reference:

http://wpshindig.com/events/

Let me know what you find out.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

You are not able to add php directly to the comments as it gets stripped out for security.

I have this snippet that might get you close.

Add it to your theme’s functions.php to show a edit link and the name of the person submitted the event if they are a user:

https://gist.github.com/jesseeproductions/49ec468fac6e729c5a11

Cheers

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

I am not able to replicate the issue on my test site.

Are you getting any error messages?

If not please setup WordPress Debug to see what errors are showing when you try to recreate the issue a couple times in this file: /wp-content/debug.log

Let me know what you find out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

I tried in Firefox and Chrome on Windows 10 and it worked for me.

It started reloading on my iPhone though, but that is not our coding that does that.

What is a CSS Edit browser?

It does appear to be a conflict somewhere.

Can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

[Brian]

Hi Danny,

I guess my suggestion is to turn off translations for all Products. That might not work for most people though.

We do not support WPML with tickets so I am not able to provide much more information then that unfortunately.

I have used this coding with WPML in the past to force a single language:


global $sitepress;
//changes to the default language
$sitepress->switch_lang( $sitepress->get_default_language() );

//Enter Coding here

//changes to the current language
$sitepress->switch_lang( ICL_LANGUAGE_CODE );


You could follow our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

And move this template:

plugins/event-tickets-plus/src/views/wootickets/tickets.php

or here if using WooCommerce Tickets still:

plugins/wootickets/src/views/wootickets/tickets.php

To your theme here:

yourtheme/tribe-events/wootickets/tickets.php

In that file above the ob_stat(); at the top you could add this:

global $sitepress;
//changes to the default language
$sitepress->switch_lang( $sitepress->get_default_language() );

Then at the bottom of the template add this:

//changes to the current language
$sitepress->switch_lang( ICL_LANGUAGE_CODE );

That might work to show the tickets in the default language for the events.

Beyond that we do not have anything else to provide on this.

Thanks

[Brian]

Hi,

It sounds like you are updating from an old version.

Do you have any custom templates in your theme for the widget?

With 3.10 we had to make some changes and if you do not update those custom templates the Events will not show.

In the list-widget.php template you can add these to the top and that might fix the issue instead having to redo custom work:

$events_label_plural = tribe_get_event_label_plural();

$posts = tribe_get_list_widget_events();

Let me know how that works out.

Cheers

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

You can change that with a WordPress setting.

Go to WordPress Settings > General > “Week Starts On”

Then change that to Sunday and the month view will now start on Sunday.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out here.

First you should backup your site just in case anything happens, however, the update process itself does not change or delete events or settings.

We have this guide for manually updating the plugins:

Manual Updates

Installing a WordPress Plugin

I would upgrade Filter Bar, Pro and Community Events first and then do The Events Calendar.

You can also do automatic updates if you have the license key registered to your site.

You can do that following this guide:

Finding and Inputting Your License Key

Let me know how that works out.

Thanks

[Brian]

I am glad to see you were able to figure it out and thanks for sharing the coding.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

It looks like that warning is because our plugin does not generate a offer without tickets.

Although it is generating a warning and is recommend by Google it is not required:

offers (optional) – An offer to buy tickets for this event. If present, some subfields are required.

https://developers.google.com/structured-data/rich-snippets/events

I looked into how the plugin works and we do add offers if using Event Tickets Plus, I checked against the structured data tool and it worked correctly with that plugin and an event with tickets.

We have a filter and I created a quick snippet to fill in the offer field:

https://gist.github.com/jesseeproductions/f022b8d8b4a9fa03de21

It could be expanded on to do more, but this will return a valid offer if you fill in the price.

You could add more custom fields using a plugin such as ACF to add in specific information or each events.

However, that is beyond the support we can provide on this, beyond answering a couple questions.

Thanks

[Author]

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